Walk-in 51k CTC | International Blended Process | AMAN HR

Ienergizer; Dadri; On-site; INR 518,000 - 620,000; Full time

Benefits offered by this job

Salary: 51,000 CTC

Growth opportunities

Office in Noida (Sector 60)

5 days a week, 2 rotational offs

Job summary

iEnergizer is seeking enthusiastic candidates for its Customer Support team in Noida. The role involves handling customer queries via chat and calling support, providing accurate information, and ensuring high customer satisfaction. You will record interactions and adhere to processes while collaborating with teammates.

Ideal applicants have 6 months of International BPO experience and strong English communication, with readiness to work 24/7 rotational shifts from the Noida Sector 60 office.

Qualifications

• Minimum 6 months of experience in an International BPO mandatory.
• Candidates should have good spoken and written English communication skills.
• Comfortable working in a 24/7 rotational shift environment.
• Willing to work from the office in Noida Sector 60.
• Candidates should be customer-focused and comfortable handling both voice and chat interactions.

Responsibilities

• Handle customer queries through chat & call support.
• Provide accurate information and effective solutions to customers.
• Maintain a high level of customer satisfaction.
• Record customer interactions and update details in the system.
• Follow company processes and quality guidelines.
• Work collaboratively with team members to achieve targets.

Skills

Communication skills

English proficiency

Customer focus

Team collaboration

Job description

Job Summary

We are looking for enthusiastic and customer-focused undergraduates/ graduates to join our Customer Support team. The ideal candidate should have excellent communication skills, a positive attitude, and the ability to handle customer queries professionally over the chat.

Key Responsibilities

• Handle customer queries through chat & call support.
• Provide accurate information and effective solutions to customers.
• Maintain a high level of customer satisfaction.
• Record customer interactions and update details in the system.
• Follow company processes and quality guidelines.
• Work collaboratively with team members to achieve targets.

Eligibility Criteria

• Minimum 6 months of experience in an International BPO is mandatory.
• Candidates should have good spoken and written English communication skills.
• Comfortable working in a 24/7 rotational shift environment.
• Willing to work from the office in Noida Sector 60.
• Candidates should be customer-focused and comfortable handling both voice and chat interactions.

What We Offer

• Salary: 51,000/- CTC
• Working Days: 5 days a week(2 Rotational Offs)
• Growth: Clear career progression opportunities
• Work Mode: Work from Office (Noida location)
• Shift: 24/7 Rotational Shifts

Interview Details

• Paridhi HR- 7985304213
• Reet HR- 8853421247
• Kanchan HR- 8796022045
• Suhani HR- 82871 52242
• Shriyansh HR- 8130688341
• Rahul Gautam HR- 9220544941
• Shreyansh HR- 99111 09128
• AMANDEEP VERMA HR- 7503142306

Timing: Monday to Saturday 10:00 AM to 5pm

Location

Address: iEnergizer, A - 37, Gate NO. 2, Sec - 60, Noida

Near Sector 59 metro station

Carry your resume and AADHAR card in hard copy for interview and mention ''AMAN HR" on top of the CV, Call me once reach