VP/ SVP - Business Operations

Kwan Ventures; New Delhi; Vor Ort; INR 2.500.000 - 3.500.000; Vollzeit

Zusammenfassung

A leading consumer tech company in Delhi seeks a Vice President for Business Operations to oversee scalable operations and drive performance. The role requires 12–18 years of experience, strong leadership, and a keen analytical approach. Responsibilities include managing business operations, developing KPIs, collaborating across functions, and supporting business growth initiatives. If you possess a strategic mindset and a passion for consumer-focused businesses, this opportunity could be for you.

Qualifikationen

• 12–18 years of experience in Business Operations or similar roles.
• Proven experience in scaling high-growth consumer businesses.
• Experience working closely with Product & Tech teams.

Aufgaben

• Own end-to-end business operations across functions.
• Translate business goals into operating plans and execution frameworks.
• Drive KPIs, reporting mechanisms, and operational governance.

Kenntnisse

Problem-solving

Analytical skills

Leadership

Stakeholder management

Jobbeschreibung

Overview

We are partnering with a leading consumer tech company to hire a Vice President – Business Operations. This is a critical leadership role responsible for building scalable operations, driving business performance, and enabling cross-functional execution to support rapid growth. The ideal candidate combines strong operational rigor with strategic problem-solving and a deep understanding of consumer-focused businesses.

Key Responsibilities

• Own end-to-end business operations, ensuring efficiency, process excellence, and business continuity across functions.
• Translate business goals into operating plans, roadmaps, and measurable execution frameworks.
• Drive KPIs, operational governance, cadence reviews, dashboards, and reporting mechanisms across teams.
• Partner with Product, Growth, CX, Sales, Finance, and Tech to improve workflows, unit economics, SLAs, and business outcomes.
• Lead process design, optimization, automation, and scale initiatives to support growth.
• Build and mentor a high-performing operations team.
• Identify operational risks and create proactive mitigation frameworks.
• Champion data-driven decision-making, leveraging insights to recommend business improvements.
• Support CX improvement, service delivery, and post-purchase experience programs.
• Drive operational readiness for new launches, products, and markets.

What We’re Looking For

• 12–18 years of experience in Business Operations, Strategy, Program Management, or similar roles preferably in Consumer Tech / Ecommerce / Internet businesses / Financial Services.
• Proven experience scaling high-growth, high-volume consumer businesses.
• Strong problem-solving, analytical, and structured thinking skills.
• Experience working closely with Product & Tech teams.
• Demonstrated success in building dashboards, KPI frameworks, and governance processes.
• Excellent leadership and stakeholder management abilities.

Seniority level

• Director

Employment type

• Full-time

Job function

• Sales and Business Development

Industries

• Technology, Information and Media and Financial Services