VP - Revenue Operations

Loop; Bengaluru South; On-site; INR 5,000,000 - 7,500,000; Full time

Job summary

Loop is India's fastest-growing health benefits platform, serving 1.2 million members across 1,000+ employers. We’re building a payor-provider model and seeking a VP of Revenue Operations to architect the GTM engine and own strategy, systems and intelligence that powers every commercial decision.

Reporting to the COO, this senior role currently leads a four-person RevOps team and collaborates with Marketing, Sales, AM, Finance and Product to define segmentation, pricing, forecasting and policy

Qualifications

• 10+ years in Business Operations, GTM or Sales Ops.
• 3+ years in senior leadership with direct reports.
• Enterprise GTM experience and moving up‑market.
• Experience deploying AI/automation tools in GTM.

Responsibilities

• Own GTM strategy and scale to enterprise including pricing and playbooks.
• Build reporting and BI infrastructure with AI support.
• Translate market insights into product roadmap with cross‑functional teams.
• Lead AI-powered GTM automation and ROI tooling.
• Oversee pipeline, forecasting, renewals, and account management ops.
• Own revenue tech stack and data governance.
• Lead and grow the RevOps team.

Skills

GTM leadership

Sales Operations

Executive communication

AI tooling in GTM

SQL / BI tools

P&L ownership

Team leadership

Enterprise sales

Business analytics

Tools

Salesforce

Sales engagement platforms

Contract management systems

Policy administration systems

Billing integrations

Job description

Loop is India's fastest-growing health benefits platform, serving over 1.2 million members across 1,000+ employers. We're building the country's first true payor-provider—combining insurance, primary care, and a software layer that makes employer health benefits actually work. As we scale into the mid‑market and enterprise segments and prepare for our next chapter as a company, we need a leader who can architect the GTM engine that gets us there. The VP of Revenue Operations will sit at the center of how Loop acquires, retains, and expands customer relationships—owning the strategy, systems and intelligence layer that powers every commercial decision. This is a senior executive role reporting to the COO, with immediate management of a four‑person RevOps team.

What You’ll Own

• Own GTM Strategy & Scale‑Up to Enterprise – help define how Loop wins in the enterprise segment, working with Marketing, Sales and AM leadership to design the playbook: segmentation, coverage models, deal desk, pricing strategy and operational support for 7‑ and 8‑figure logos.
• Reporting & Business Intelligence – build the intelligence layer the executive team runs the business on, using AI. Weekly pipeline reviews, monthly revenue bridges, cohort retention, NDR, AE productivity, product attach, CAC/LTV, Quick Ratio – all clean, trusted and in one place. Own GTM metrics that appear in board decks and the next round’s data room, ensuring they tell a coherent story.
• Product Roadmap Partnership – be the voice of the customer and the commercial team inside Product, translating Sales and AM market insights into a prioritized roadmap. Work with Product and Engineering leaders to decide what gets built, why and whether it moves the metrics that matter.
• AI & Agentic Workflows – lead Loop’s GTM automation agenda, identifying highest‑friction workflows across Sales and AM and designing AI‑powered solutions to eliminate manual effort at scale. Build a framework for evaluating, deploying and sunsetting tools based on ROI.
• Pipeline, Forecasting & Account Management Ops – own the operating rhythm that keeps the commercial engine humming: bottoms‑up pipeline models, weekly and monthly forecasting with Finance, renewal calendars, upsell playbooks, health scores, escalation workflows, NDR targets and the levers to hit them. Quota setting, territory design and incentive plan administration that drive the desired behaviours.
• Systems & Infrastructure – own the revenue tech stack (Salesforce, engagement tools, contract management, and integrations into policy administration and billing systems) and data governance standards that make everything above possible.
• Team Leadership – lead, develop and expand the existing four‑person RevOps team, set clear ownership, build career paths, raise the performance bar and drive cross‑functional alignment between Sales, AM, Finance and Product on pricing, quoting and policy fulfilment.

What We're Looking For

• 10+ years in Business Operations, P&L Ownership, Sales Operations or GTM, with at least 3 years at a senior level including direct team management.
• A track record of helping a company move upmarket – built or scaled a GTM operating model for an enterprise motion, not just optimised an existing SMB funnel.
• Demonstrated experience supporting both a new‑business sales motion and a high‑retention Account Management function.
• Hands‑on experience deploying AI or automation tooling in a GTM context – sales engagement platforms, AI‑assisted forecasting, LLM‑powered workflows.
• Analytical depth: SQL or BI tools (Metabase, Looker, Tableau) and the ability to build financial models that Sales and Finance trust.
• Experience running a Business Unit or P&L strongly preferred; Indian B2B sales context a plus.
• Executive‑level communication – regularly present to the COO, CEO and board.

Why This Role

You’ll be the person who decides how revenue actually moves through Loop as we scale to the enterprise. You’ll have the resources, the team, the executive air‑cover and the mandate to build something that doesn't exist yet in the Indian health benefits market. If you’ve been waiting for a role where strategy, systems and AI tooling all sit in the same job description – this is it.