Voice Support Executive

TP; Gurugram District; On-site; INR 300,000 - 420,000; Full time

Job summary

Teleperformance in Gurugram is seeking a skilled customer support professional to join our team. You will handle inquiries, resolve issues, and contribute to a high standard of service in a fast-paced environment.

The ideal candidate demonstrates excellent communication, strong problem-solving abilities, and adaptability to changing situations. You will work collaboratively with teammates and support clients while maintaining quality and customer satisfaction.

Qualifications

• Graduate or Undergraduate degree required.
• Excellent communication and interpersonal skills essential.
• Ability to work in a dynamic environment.
• Strong problem-solving and analytical skills necessary.
• Proficient in using various software applications and tools.
• Ability to adapt to new situations and challenges.

Responsibilities

• Handle customer inquiries and resolve issues professionally.
• Provide exceptional customer service and ensure satisfaction.
• Work effectively in a team to achieve common goals.
• Utilize advanced support technologies and processes to drive results.
• Foster enduring relationships with clients and colleagues.
• Contribute positively to the local community.

Skills

Communication skills

Interpersonal skills

Teamwork

Problem-solving

Analytical skills

Adaptability

Education

Graduate or Undergraduate degree

Job description

Looking for a skilled professional to join our team in Gurugram. The ideal candidate will have excellent communication skills and be able to work in a fast-paced environment.

Roles and Responsibility

• Handle customer inquiries and resolve issues professionally.
• Provide exceptional customer service and ensure satisfaction.
• Work effectively in a team to achieve common goals.
• Utilize advanced support technologies and processes to drive results.
• Foster enduring relationships with clients and colleagues.
• Contribute positively to the local community.

Job Requirements

• Graduate or Undergraduate degree required.
• Excellent communication and interpersonal skills essential.
• Ability to work in a dynamic and changing environment.
• Strong problem-solving and analytical skills necessary.
• Proficient in using various software applications and tools.
• Ability to adapt to new situations and challenges.

About Company

Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. We emphasize employee satisfaction and foster lasting client relationships. Join Teleperformance, where excellence meets opportunity!

Additional Info

If you have questions or need an accommodation for any disability during this application, please contact your local Teleperformance location for assistance.