Voice Customer Service

Guideline Inc; Mumbai; On-site; INR 246,000 - 257,000; Full time

Job summary

Guideline Inc in Mumbai is hiring for a Voice Process - CSR role focusing on Mortgage/Insurance Background Verification and support. The job location is Vashi and involves voice-based verification work.

Shifts run 5:30 PM–2:30 AM or 6:30 PM–3:30 AM with fixed Saturdays and Sundays off. Eligibility requires HSC/Graduate with 6 months BPO experience and age 18–38.

Qualifications

• HSC or Graduate with at least 6 months of BPO experience.
• Age 18–38 years.
• Shift timings: 5:30 PM–2:30 AM or 6:30 PM–3:30 AM.

Responsibilities

• Process: Mortgage / Insurance Background Verification & Support Process.

Skills

Voice process

Customer support

Education

HSC / Graduate

Job description

HIRING FOR VOICE PROCESS - CSR

• Process: Mortgage / Insurance Background Verification & Support Process
• Job location: Vashi
• Shift: 5:30 PM – 2:30 AM / 6:30 PM – 3:30 AM
• Week off: Saturday & Sunday (Fixed)
• Quality: CL3
• Criteria : - HSC / Graduate + 6 Months BPO Experience
• Salary :- ₹22,000 – ₹23,000 In-hand + Incentives up to ₹13,000
• Age: 18 – 38 Years
• Rounds: Hr / Ops

Boundary:

• Trans Harbor: Panvel – Airoli – Thane
• Harbor: CST – Panvel
• Central: CST – Badlapur
• Western: Churchgate – Dahisar Check Naka