Voice Coach

TP; Malad; In loco; INR 500.000 - 800.000; Tempo pieno

Descrizione del lavoro

TELEPERFORMANCE GLOBAL BUSINESS PRIVATE LIMITED is seeking a skilled Voice Coach with 2-7 years of experience to develop and implement voice coaching strategies that enhance performance across the organization. The role includes conducting training sessions to improve communication and accents, and collaborating with HR to target improvements.

The ideal candidate will have proven experience in voice coaching, strong knowledge of CRM/BPO trends, excellent communication, and the ability to adapt

Competenze

• Proven experience as a Voice Coach or in a related field.
• Strong knowledge of CRM/IT Enabled Services/BPO industry trends and best practices.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and adapt to changing priorities.
• Strong analytical and problem-solving skills.
• Experience working with diverse groups of people and promoting positive work culture.

Mansioni

• Develop and implement voice coaching strategies to enhance employee performance.
• Conduct regular training sessions to improve communication skills and accents.
• Collaborate with HR teams to identify areas of improvement and develop targeted training programs.
• Monitor progress and provide feedback to employees on their performance.
• Create engaging content to promote positive work culture and teamwork.
• Foster a supportive environment that encourages open communication and collaboration.

Conoscenze

Voice coaching

CRM/BPO trends

Communication skills

Interpersonal skills

Analytical thinking

Problem-solving

Descrizione del lavoro

We are looking for a skilled Voice Coach to join our team at TELEPERFORMANCE GLOBAL BUSINESS PRIVATE LIMITED, with 2-7 years of experience in the field.

Roles and Responsibility

• Develop and implement effective voice coaching strategies to enhance employee performance.
• Conduct regular training sessions to improve communication skills and accents.
• Collaborate with HR teams to identify areas of improvement and develop targeted training programs.
• Monitor progress and provide feedback to employees on their performance.
• Create engaging content to promote positive work culture and teamwork.
• Foster a supportive environment that encourages open communication and collaboration.

Job Requirements

• Proven experience as a Voice Coach or in a related field.
• Strong knowledge of CRM/IT Enabled Services/BPO industry trends and best practices.
• Excellent communication and interpersonal skills.
• Ability to work effectively in a fast-paced environment and adapt to changing priorities.
• Strong analytical and problem-solving skills.
• Experience working with diverse groups of people and promoting positive work culture.