Visual Merchandiser Professional

H&M; Mumbai; On-site; INR 300,000 - 550,000; Full time

Job summary

H&M in Mumbai is seeking a Visual Merchandiser to create inspiring customer experiences by implementing visual standards and driving commercial excellence. You will work to enhance in-store appeal, drive sales, and ensure alignment with store calendars.

You will analyze sales performance, manage stock, and identify opportunities in collaboration with Store Management, while using trend insights to coach the store team for an exceptional customer journey.

Qualifications

• Strong visual merchandising and commercial experience in a dynamic environment.
• Knowledge of how to manage, analyse and act on sales reports and the selling equation.

Responsibilities

• Execute visual, commercial, and styling curation in line with store guidelines and calendars to enhance the customer experience and drive sales.
• Analyse sales performance, maintain stock levels, ensure garment care and identify and prioritise visual and commercial opportunities in collaboration with Store Management.
• Use trend and competitor insights to coach and develop the store team, equipping them to deliver a great customer experience.

Skills

Visual merchandising

Sales analysis

Job description

Job Description

WHAT YOU LL DO

As a Visual Merchandiser, you ll play a key role in creating an inspiring and consistent customer experience by implementing visual standards and driving commercial excellence. Acting in line with our values, you ll contribute to your success and that of the company.

You will:

• Execute visual, commercial, and styling curation in line with store guidelines and calendars to enhance the customer experience and drive sales in your store.
• Analyse sales performance, maintain stock levels, ensure garment care and identify and prioritize visual and commercial opportunities in collaboration with Store Management.
• Use your trend and competitor insights to coach and develop the store team, equipping them to deliver a great customer experience.
• Represent yourself and the brand positively during all customer interactions.
• Support Sales Market with store expansion projects.

WHO YOU LL WORK WITH

Our stores are the heart of our company, where customers experience our brand firsthand. As part of the dynamic Store Team, every role from Sales Advisors, Department Managers, Store Managers and Visual Merchandisers to Assistant Store Managers, Cash Office Responsible, and Delivery Responsible in larger stores contributes to creating an inspiring and welcoming environment. You ll also connect with the wider Area Team, collaborating across stores to share insights and drive success together. Alongside your team, youll play a vital role in helping customers feel confident and express their individuality with the latest trends and timeless styles. By building meaningful connections with customers in our stores, we make fashion accessible and sustainable for all.

WHO YOU ARE

We are looking for people with

• Strong Visual merchandising and commercial experience in a dynamic environment, with a solution-oriented mindset.
• Knowledge of how to manage, analyse and act on sales reports and the selling equation.

And people who are

• Passionate about fashion and delivering an exceptional in-store experience.
• Motivated to create outstanding customer experiences while promoting and driving sales.
• Creative, curious, and proactive.
• Skilled communicators who can lead and inspire store teams to achieve collaborative results.
• Flexible and action oriented.