Visa Consultant

Gokhair Travel Innovations Pvt Ltd; Ernakulam; On-site; INR 300,000 - 500,000; Full time

Job summary

Gokhair Travel Innovations Pvt Ltd in Kochi seeks a Visa Consultant to support end-to-end visa processing for clients, including eligibility assessment, category advice, and documentation preparation. The role involves staying updated on immigration regulations across multiple countries and coordinating with partners to ensure timely submissions.

You will guide applicants through submission and interview steps, maintain detailed case records, and communicate clearly with clients.

Qualifications

• Candidates should possess strong knowledge of immigration issues and immigration processes.
• Candidates should possess practical experience with visas and visa application procedures.
• Candidates should possess clear and professional communication skills, both written and verbal.
• Candidates should possess consulting skills to advise clients on suitable visa options and requirements.
• Attention to detail, strong organizational skills, and the ability to manage multiple cases simultaneously.
• Familiarity with international travel regulations and documentation will be beneficial.
• Prior experience in visa consulting, travel services, or immigration support is preferred.
• Proficiency with office productivity tools and basic case management or CRM software.
• Ability to work in a client-focused, fast-paced environment and collaborate with diverse teams.
• Relevant diploma or degree in travel, international relations, business, or a related field is an advantage.

Responsibilities

• Provide end-to-end visa processing support, including eligibility assessment and category advising.
• Prepare and review documentation; guide applicants through submission procedures.
• Communicate with clients, respond to queries, and maintain detailed case records.
• Coordinate with internal teams and external partners; ensure deadlines are met.
• Stay updated on immigration and visa regulations for multiple countries.
• Advise on travel-related documentation and status updates; contribute to process improvements.

Skills

Immigration knowledge

Visa applications

Communication skills

Consulting

Attention to detail

Organizational skills

Case management/CRM

Travel regulations

Visa consulting experience

Office tools

Education

Relevant diploma or degree in travel/IR/business

Tools

CRM software

Office productivity tools

Job description

Role Description

This is a full-time, on-site Visa Consultant role based in Kochi. The Visa Consultant will support clients with end-to-end visa processing, including assessing eligibility, advising on appropriate visa categories, preparing and reviewing documentation, and guiding applicants through submission and interview procedures. The role involves staying updated on immigration and visa regulations for multiple countries, coordinating with internal teams and external partners, and ensuring applications are accurate, compliant, and submitted within deadlines. The Visa Consultant will communicate clearly with clients, respond to queries, manage case files, and maintain detailed records to help deliver a smooth, reliable visa experience. The role also includes consulting on travel-related documentation, providing status updates, and contributing to process improvements that enhance client satisfaction.

Qualifications

• Candidates should possess strong knowledge of immigration issues and immigration processes.
• Candidates should possess practical experience with visas and visa application procedures.
• Candidates should possess clear and professional communication skills, both written and verbal.
• Candidates should possess consulting skills to advise clients on suitable visa options and requirements.
• Attention to detail, strong organizational skills, and the ability to manage multiple cases simultaneously.
• Familiarity with international travel regulations and documentation will be beneficial.
• Prior experience in visa consulting, travel services, or immigration support is preferred.
• Proficiency with office productivity tools and basic case management or CRM software.
• Ability to work in a client-focused, fast-paced environment and collaborate with diverse teams.
• Relevant diploma or degree in travel, international relations, business, or a related field is an advantage.