Virtualization Engineer

Weekday AI (YC W21); Hyderabad; On-site; INR 5,000,000 - 15,000,000; Full time

Job summary

Weekday AI (YC W21) in Hyderabad, Telangana, is seeking an experienced IT Infrastructure & Technology Professional to manage, support, and optimise enterprise IT environments. You will handle day-to-day operations, troubleshoot issues, and ensure reliable IT services across multiple teams.

The ideal candidate should demonstrate proactive infrastructure management, strong troubleshooting abilities, and effective collaboration with application, security, network, and business teams.

Qualifications

• 4+ years in IT infrastructure, systems administration, or related tech ops role.
• Strong understanding of enterprise IT infrastructure, systems, applications and operations.
• Hands-on in system administration, troubleshooting, maintenance and support.
• Experience with incident, change, problem management and IT service processes.

Responsibilities

• Manage and support day-to-day IT infrastructure and technology operations.
• Monitor systems, applications and infrastructure for availability and performance.
• Troubleshoot hardware, software, network and application issues.
• Perform system administration, configuration, maintenance, upgrades and patching.
• Coordinate with internal tech teams and external vendors to resolve issues.
• Support deployment, configuration and maintenance of IT systems and infrastructure.
• Investigate recurring incidents and perform root-cause analyses.
• Ensure IT security, backups, recovery and access management requirements.
• Maintain technical documentation and operational procedures.
• Participate in upgrades, migrations and implementation initiatives.
• Identify opportunities to improve reliability and efficiency.
• Adhere to incident, change, problem-management processes.

Skills

IT infrastructure

Systems administration

Technical operations

IT support

Troubleshooting

Documentation

Cross-functional collaboration

Job description

Job Description:

This role is for one of the Weekdays clients

Salary range: Rs 5000000 - Rs 15000000 (IE INR 5-15 LPA)

Experience: 4+ yrs

Location: Hyderabad, Telangana

Job Type: Full-time

We are looking for an experienced IT Infrastructure & Technology Professional to support, maintain, and optimise enterprise technology environments. The role will involve managing day-to-day infrastructure operations, troubleshooting technical issues, supporting business applications and systems, and ensuring reliable and secure IT services.

The ideal candidate will have strong technical troubleshooting abilities, a proactive approach to infrastructure management, and the ability to work effectively across multiple technology and business teams.

Key Responsibilities

• Manage and support day-to-dayIT infrastructure and technology operations.


• Monitor systems, applications, infrastructure components, and services for availability and performance.


• Troubleshoot and resolve hardware, software, system, network, and application-related technical issues.


• Perform system administration, configuration, maintenance, upgrades, and patching activities.


• Coordinate with internal technology teams and external vendors to resolve technical issues.


• Support deployment, configuration, and maintenance of IT systems and infrastructure.


• Investigate recurring incidents and performroot-cause analysisto identify sustainable solutions.


• Support IT security, access management, backup, recovery, and operational requirements.


• Maintain accurate technical documentation, system records, configuration details, and operational procedures.


• Participate in infrastructure upgrades, technology migrations, and implementation initiatives.


• Identify opportunities to improve system reliability, operational efficiency, and technology processes.


• Follow establishedincident, change, problem-management, and IT service-management processes.


• Ensure IT services remain aligned with operational requirements and agreed service standards.


• Collaborate with application, security, network, database, and business teams on cross-functional technical requirements.


• Provide timely technical support and maintain effective communication with relevant stakeholders.


• Contribute to automation, standardisation, and continuous improvement of IT operations.

What Makes You a Great Fit

• 4+ years of experiencein IT infrastructure, systems administration, technical operations, IT support, or a related technology role.


• Strong understanding of enterpriseIT infrastructure, systems, applications, and technology operations.


• Hands-on experience with system administration, troubleshooting, maintenance, upgrades, and technical support.


• Strong problem-solving androot-cause analysiscapabilities.


• Experience monitoring system availability, performance, and operational health.


• Understanding of networking, servers, databases, operating systems, and enterprise technology environments.


• Familiarity with IT security, backup, recovery, access management, and infrastructure best practices.


• Experience working with IT service-management processes, including incident, problem, and change management.


• Ability to coordinate effectively with technical teams, business stakeholders, and external vendors.


• Strong documentation and organisational skills with excellent attention to detail.


• Ability to manage multiple priorities and work effectively in a fast-paced environment.


• Proactive approach to identifying technical risks and improving operational efficiency.


• Strong communication and interpersonal skills.


• Ability to independently take ownership of technical issues and drive them through resolution.

Requirements: