Virtual Acquisition Manager NRI- Mumbai Ghansoli- NIGHT SHIFT

Axis Bank; Navi Mumbai; On-site; INR 600,000 - 1,000,000; Full time

Job summary

Axis Bank in Navi Mumbai invites applications for a dynamic Virtual Relationship Manager to manage our NRI portfolio. You will deliver premium service, deepen client relationships, and drive revenue through cross-sell and up-sell across investments, assets, cards, and liabilities.

You should have strongEnglish and local-language communication, proven lead generation and target achievement, and a collaborative mindset.

Qualifications

• Strong interpersonal and analytical skills.
• Knowledge of retail banking and digital channels.
• Excellent communication in English and local language.
• Proven lead generation and conversion abilities.
• High sales orientation and ability to meet targets.
• Teamwork, resilience, and motivation to build new functions.
• Familiarity with Mutual Funds, Insurance, PMS, and structured products.

Responsibilities

• Achieve revenue targets (IPG and cross-sell) from mapped NRI customers.
• Provide premium customer service and manage client relationships.
• Drive CASA deepening, NTB lead generation, and NDIAS services.
• Cross-sell investment, asset, card, and liability products.
• Ensure compliance with internal controls and regulatory guidelines.
• Use digital tools and systems for end-to-end client support.

Skills

Interpersonal skills

Analytical skills

Retail banking knowledge

English communication

Local language communication

Lead generation

Sales orientation

Teamwork

Mutual funds knowledge

Insurance knowledge

PMS knowledge

Structured products

Education

Graduate or Postgraduate

Job description

Good English communication

We are looking for a dynamic and customer-focused Virtual Relationship Manager to manage our NRI portfolio. The role involves premium service delivery, revenue generation through cross-sell and up-sell, and deepening customer relationships.

Key Responsibilities

• Achieve revenue targets (IPG and cross-sell) from mapped NRI customers.
• Provide premium customer service and manage client relationships.
• Drive CASA deepening, NTB lead generation, and NDIAS services.
• Cross-sell investment, asset, card, and liability products.
• Ensure compliance with internal controls and regulatory guidelines.
• Use digital tools and systems for end-to-end client support.

Required Competencies

• Strong interpersonal and analytical skills.
• Knowledge of retail banking and digital channels.
• Excellent communication in English and local language.
• Proven lead generation and conversion abilities.
• High sales orientation and ability to meet targets.
• Teamwork, resilience, and motivation to build new functions.
• Familiarity with Mutual Funds, Insurance, PMS, and structured products.

Qualifications & Experience

• Graduate or Postgraduate from a recognized institution.
• 2.5 years of relevant experience in BFSI sector.