Vice President – (U.S Healthcare)

Credence Global Solutions; Pune District; On-site; INR 900,000 - 1,400,000; Full time

Job summary

Credence Global Solutions is seeking an experienced RCM leader to drive all collection operations and related processes in our Pune-based team. The role focuses on optimizing insurance billing, denial management, and client satisfaction while coordinating with cross-functional departments.

The ideal candidate will oversee onshore centers, manage transitions for new clients, and implement process improvements to enhance overall collections performance and service delivery.

Qualifications

• Experience leading RCM and collection operations.
• Strong knowledge of insurance billing and denial management.
• Proven ability to manage client relationships and drive process improvements.

Responsibilities

• Drive and lead all RCM and collection operations functions with process improvements.
• Perform operational due diligence for new prospective clients.
• Develop the Operations strategy for Credence Global Solutions.
• Manage onshore centers for patient collections and insurance billing.
• Coordinate with other departments for smooth process flow.
• Possess experience in project transitions and RFPs.

Job description

RCM

Job Roles & Responsibilities

• Drive and lead all the RCM and collection operations functions effectively with process improvements of existing processes.
• Performing operational due diligence for new prospective clients.
• Develop the Operations strategy for the organisation, keeping in mind the business requirements.
• Manage onshore centers for Patient collections and Insurance billing
• Coordinate with the other department for smooth functioning of the process
• Should have experience in project transition.
• Should have handle entire functions of Healthcare RCM Process, AR & Denial Management (voice & Non voice)
• Exposure on Client Relationship Management.
• Should have experience in expanding operations and work on prospect clients, RFPs, SOP’s and DOU’s etc.
• Analysis of trends affecting coding, charges, accounts receivable, and collection, and assign manageable tasks to billing team.
• Knowledge of company policies and procedures to be able to provide the right answers to inquiries from all customers (both internal and external)
• Strong interpersonal skills to be able to effectively relate with the public, patients, organizations, and other employees.
• Staff development including training, coaching and competence assessment
• Motivate and lead high performance management team.

Kindly Note:At Credence, we uphold the highest standards of integrity in our recruitment process. We do not charge any fees at any stage of the hiring process, and we strictly prohibit any third parties, vendors, or individuals from soliciting money in exchange for job opportunities at Credence.

If you are approached by anyone requesting payment or offering you a position at Credence in exchange for money, do not engage with them. Such actions are fraudulent and not authorized by Credence. Please report any such incidents immediately to our official HR team at [e-mail]

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