Vice President - Pod AI

SBI Card; Gurugram District; On-site; INR 2,500,000 - 4,200,000; Full time

Job summary

SBI Card is seeking an AI Transformation Lead to drive the enterprise AI agenda, translating strategic ambitions into scaled, high‑impact AI interventions. You will be the primary conduit between Business and IT, collaborating with Data Infrastructure and AI teams to convert opportunities into deployed solutions.

Partnering with the Transformation team, you will sequence initiatives by impact and readiness, ensuring time-to-value and measurable business outcomes across acquisition, engagement,

Responsibilities

• Own the enterprise AI roadmap, aligning AI investments to strategic priorities and quantified business value.
• Build and maintain a prioritized pipeline of AI/GenAI use cases across acquisition, engagement, risk, collections, service, and cost efficiency.
• Partner with the Transformation team to sequence interventions by impact, feasibility, and readiness, ensuring scarce capacity is directed to the highest-value opportunities.
• Work jointly with the Data Infrastructure and AI Infrastructure teams to shape data pipelines, model platforms, and deployment architecture required for each use case.
• Ensure business intent is carried through design, build, and deployment, resolving trade-offs between ambition, feasibility, and time-to-value.

Job description

About Us

SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment experience and indulge in rewarding benefits. At SBI Card, the motto 'Make Life Simple' inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone.

SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, colour, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work.

Join us to shape the future of digital payment in India and unlock your full potential.

What's in it for YOU

• 1. SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees
• 2. Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees
• 3. Dynamic, Inclusive and Diverse team culture
• 4. Gender Neutral Policy
• 5. Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits
• 6. Commitment to the overall development of an employee through comprehensive learning & development framework

Role Purpose

The AI Transformation Lead will drive the enterprise-wide AI agenda, translating the organization’s strategic ambitions into scaled, high-impact AI interventions. The role serves as the primary conduit between Business and IT - collaborating with the Data Infrastructure and AI Infrastructure teams to convert prioritized business opportunities into deployed, value-generating AI solutions. Partnering closely with the Transformation team, this position ensures the enterprise focuses on the right areas of AI intervention and delivers each initiative on time and in full (OTIF), with measurable business outcomes.

Role Accountability

Enterprise AI Strategy & Prioritization

1. Own the enterprise AI roadmap, aligning AI investments to strategic priorities and quantified business value.
2. Build and maintain a prioritized pipeline of AI/GenAI use cases across acquisition, engagement, risk, collections, service, and cost efficiency.
3. Partner with the Transformation team to sequence interventions by impact, feasibility, and readiness, ensuring scarce capacity is directed to the highest-value opportunities.
4. Work jointly with the Data Infrastructure and AI Infrastructure teams to shape data pipelines, model platforms, and deployment architecture required for each use case.
5. Ensure business intent is carried through design, build, and deployment, resolving trade-offs between ambition, feasibility, and time-to-value.

Delivery Governance - On Time & In Full

1. Drive timely and in-full (OTIF) implementation of prioritized AI initiatives through disciplined planning, milestone tracking, and issue resolution.
2. Establish delivery cadence, dependency management, and escalation mechanisms in partnership with the Transformation PMO.
3. Manage cross-functional risks, remove blockers, and hold owners accountable for committed timelines and outcomes.

Data & AI Infrastructure Partnership