Lead Data Innovation

Birla Carbon; Thane; On-site; INR 1,200,000 - 2,000,000; Full time

Benefits offered by this job

Comprehensive wellness programs

Healthcare benefits

Job summary

Birla Carbon is seeking a Senior Technology Strategist to lead the adoption of Gen-AI and emerging technologies. This role will require strong cross-functional management and vendor negotiation skills to drive innovation within the health insurance sector. You will develop strategic roadmaps, collaborate with diverse teams, and ensure compliance with AI governance principles. Ideal candidates will have proven experience in technology strategy and AI-driven transformation, contributing to measurable business impact.

Qualifications

• Proven experience in senior techno-strategic roles focusing on AI and emerging technologies.
• Strong capability in managing complex vendor ecosystems and negotiations.
• Expertise in developing strategic roadmaps and stakeholder collaboration.

Responsibilities

• Own ABHI's innovation charter, guiding leadership on capability prioritization.
• Develop the Gen-AI/emerging tech adoption roadmap aligned with mission.
• Partner with cross-functional teams to integrate tech solutions.

Skills

AI-driven enterprise transformation

Vendor management

Cross-functional management

Strategic roadmap development

Stakeholder collaboration

Education

Relevant degree in technology or business management

Job description

Job Purpose

Support the execution of ABHI’s Gen‑AI and Emerging Technology initiatives by assisting in implementation, coordinating with cross‑functional teams, and contributing to adoption efforts. This role focuses on learning, enabling execution, and supporting innovation projects to drive measurable business impact.

Dimensions

Number of systems: NA

Budget:

Job Context & Major Challenges

About the Health Insurance Industry – While the current market sees more than 15 non‑life players in the private space and 5 exclusive private players in the health insurance space trying to capture a sizable market share, the nationalized service provider remains a strong competitor. In addition to this the business dynamics are such that the overall market on an annual basis which is to the tune of roughly 10,000 Crs sees close to 85 % of the business renewing with the existing service provider itself. This narrows down the opportunity of the fresh business actually being seriously fought in the market to approximately 1500 odd Crs. With the SME and the start‑ups being the driving force of Indian economy, the opportunity to cater to these segments is immense and is increasing manifold year on year. The challenge here therefore remains as to how we capture a larger share of the opportunity by developing specific solutions to cater each segment of the business. Also by creating an inexpensive and standardised solution to increase the reach into the pockets of channel partners across the country to harness on their captive business and explore new opportunities with them.

Market Opportunities – With the advent of medical advancements, lifestyle changes, change in Indian socio‑economic scenario and Indian healthcare space, insurers are facing challenges to cater to the needs of this diverse clientele. Increasingly Indian customers have started considering health insurance partners as extensions of health advisers. In this scenario it becomes extremely important to understand their psyche and then provide tailored solutions with wellness benefits which would help them meet their end objectives and bring in profitable revenue source for the company.

About the Aditya Birla Health Insurance – Aditya Birla Health Insurance Co. Limited (ABHICL) was incorporated in 2015 as a 51:49 joint venture between Aditya Birla Capital Limited (ABCL) and MMI Strategic Investments (Pty) Ltd. ABHICL commenced its operations in October 2016. ABHICL has entered the competitive health insurance market with an aim to expand the category to wider customer segments, beyond the ones that health insurance companies traditionally have marketed to. As the 6th entrant in a category with well‑established players, ABHICL is creating differentiation and equity for itself through the unique business proposition of “Health Insurance for All”, a one of a kind proposition in India at the moment. This is a philosophy that is being built through every single consumer touch point and into every single backend process of the company to ensure a customer’s experience of our proposition is continuous and seamless.

About the Aditya Birla Health Insurance

• A Comprehensive Incentivised Wellness Program that will attract the young and health conscious and will motivate, guide and reward them to stay healthy.
• A Chronic Care Management Program to cater to the unmet needs of a growing Indian population of those suffering from chronic lifestyle conditions like Diabetes, Asthma, High Cholesterol and Hypertension from Day 1.
• ABHICL serves as an enabler and influencer of health and healthcare choices that customers make, in addition to being a payer of healthcare expenses. Thus, ABHICL would act like a much needed catalyst to grow the prevalent health insurance landscape in India through product innovations and a wider choice of consumer relevant products.
• ABHICL’s vision has always been digital. The company has been successful in adopting paper‑less approach right from identifying to onboarding to delivering seamless experience of its customers & employees.

Position Overview

This is a senior techno‑strategic role responsible for end‑to‑end ownership of ABHI’s innovation charter. The incumbent will operate as the enterprise thought leader for Gen‑AI and emerging technologies, guiding business units and leadership on capability prioritisation and building, platform investments, risk governance, and long‑term value creation. The role demands strong executive and cross‑functional management, deep understanding of AI‑driven enterprise transformation, strong vendor management, and the ability to convert complex technology into high‑impact, multi‑functional business outcomes.

Major Challenges for the Role

• Leveraging fast‑moving tech advancements to help achieve ABHI’s long‑term business goals.
• Influencing senior leadership and shaping investment decisions.
• Establishing guardrails for responsible AI, data governance, and compliance alignment.
• Managing complex vendor ecosystems and negotiating long‑term value partnerships.
• Educating non‑technical stakeholders & setting expectations from Gen‑AI & emerging technologies.
• Scaling pilots into production‑ready solutions within tight budgets.
• Balancing innovation velocity with compliance/ethical AI requirements.

Key Result Areas

• Strategic Roadmap Development
  • Define the Gen‑AI/emerging tech adoption roadmap aligned with ABHI’s health‑first mission.
  • Prioritise use cases (e.g., AI‑powered chronic care coaching, claims automation) based on feasibility and impact.
  • Lead end‑to‑end vendor engagement: RFPs, PoC design, contract negotiation, and performance tracking.
• Stakeholder Collaboration
  • Partner with Product, Operations, and Compliance teams to integrate tech solutions into workflows.
  • Develop business case for projects demonstrating measurable outcomes.
  • Design training programs to up‑skill teams on Gen‑AI tools.
  • Create success stories / metric dashboards to drive enterprise‑wide buy‑in.
• Governance and Controls
  • Define AI governance principles in partnership with Legal, Risk, and Compliance.
  • Oversee adherence to India’s DPDP Act and global ethical AI frameworks.
  • Ensure transparency, fairness, and auditability of deployed AI solutions.
  • Case pipeline: No. of qualified use cases identified, PoC‑to‑production rate.
  • Business outcomes: Revenue delivery / cost savings.
  • Stakeholder adoption: Training completion rates, internal tool usage metrics.