Vendor Governance Technical Implementation Specialist

PFI Innovation Centre India; Gurugram District; On-site; INR 1,200,000 - 2,500,000; Full time

Job summary

PFI Innovation Centre India is seeking a Vendor Governance Technical Implementation Specialist to provide technical support for TPRM and Vendor Management platforms. You will translate requirements into technical solutions, focusing on ProcessUnity configuration, data management, and integrations with Conga CLM and enterprise systems.

You will collaborate with IT, security, compliance and stakeholders, handling APIs, data transformation, and testing to ensure robust vendor management

Qualifications

• Bachelor degree in Computer Science or Engineering or related fields.
• Experience with SaaS platform implementation, configuration, or administration.
• Experience with agile development methodologies and Test-Driven Development (TDD).
• Strong problem solving, communication and collaboration skills.
• Ability to learn new skills and knowledge on an ongoing basis through self-initiative.

Responsibilities

• Implement new and enhanced integrations (Import/Export APIs) and dashboards to support vendor management.
• Work with REST APIs, data feeds, and other integration technologies.
• Administer and configure the ProcessUnity system and data management tasks.
• Administer the Conga Contract Lifecycle system including workflows and data management.
• Assist in designing end-to-end third-party lifecycle processes (onboarding, risk assessment, due diligence).
• Collaborate with internal teams and vendor support to troubleshoot issues.
• Develop and execute data validation and reconciliation processes.
• Participate in solution design and implementation planning.
• Maintain configuration documentation and system design specifications.
• Provide technical guidance on ProcessUnity and Conga CLM capabilities.

Skills

APIs

SQL

Data transformation

Enterprise integrations

Analytical thinking

Communication

Education

Bachelor of Computer Science or Engineering

Tools

ProcessUnity

Conga CLM

Salesforce

REST APIs

Job description

PFI Innovation Centre India is an exciting new innovation center. We’re building a future that helps people live better lives longer – and we’re looking for bold thinkers and team players to help us do it.

Here, you’ll tackle complex challenges, collaborate with brilliant minds across the globe, and grow your career while helping millions achieve financial security.

a Purpose Driven Company – 150 Years

While the PFI Innovation Centre brand is new to India, you’ll be a part of the Prudential Financial, Inc. family. Founded in Newark, NJ, we serve 50 million customers across more than 50 countries. With $1.334 trillion in assets, we’re a global leader in institutional asset management. The 2nd largest life insurer in the US and the 9th largest institutional global asset manager.

At the PFI Innovation Centre India, you’ll find high-performance culture that’s flexible, collaborative, and grounded in respect. We engage with candor, take calibrated risks, and hold ourselves accountable – always focused on delivering for our customers. It’s the standard we choose every day as we grow, perform, and win as one team. We offer valuable leadership, mentoring and learning opportunities, paired with flexibility and support to help you thrive.

Whether you’re just starting out or ready to take your next step, we’ll help you grow with purpose and do the best work of your career.

What You Will Do

As a Vendor Governance Technical Implementation Specialist, you will provide technical and analytical support for the implementation, configuration, integration testing and ongoing administration of the organization’s Third-Party Risk Management (TPRM) and Vendor Management platform, and Contract Lifecycle Management (CLM) application. The position will serve as a key technical resource, working with the TPRM business, Information Security, Compliance, Legal, and resources from other IT functions. This individual will translate business and functional requirements into technical solutions with ProcessUnity, Conga CLM and supporting enterprise systems. The role will have a strong focus on ProcessUnity and Conga configuration, data management, integrations, automation, testing, troubleshooting, and system optimization. While traditional software development is not the primary responsibility, experience with APIs, SQL, scripting, data transformation, and enterprise integrations is highly desirable.

Responsibilities

• Implement new and enhanced integrations (Import/Export APIs), reporting/dashboards, workflows, security setup, to support the evolving vendor management landscape, while ensuring that the development and implementation plans follow latest practices and industry standards.
• Work with REST APIs, data feeds, file-based integrations, and other integration technologies.
• Administer and configure the ProcessUnity system, including assessments/questionnaires, data management, ongoing monitoring, automation activities, etc. to meet the constantly evolving vendor management landscape.
• Administer and configure the Conga Contract Lifecycle system, including workflow, data management and support activities.
• Assist in designing and implementing the end-to-end third-party lifecycle, including onboarding, inherent risk assessment, due diligence, risk assessment, etc.
• Work with other internal technical resources, business partners, and the vendor support organization to troubleshoot and problem solve issues.
• Develop and execute data validation and reconciliation processes.
• Participate in solution design and implementation planning.
• Maintain configuration documentation and system design specifications.
• Provide technical guidance to business stakeholders regarding ProcessUnity and Conga CLM capabilities and limitations.

Requirements

• Bachelor of Computer Science or Engineering or experience in related fields
• Ability to leverage diverse ideas, experiences, thoughts and perspectives to the benefit of the organization
• Experience with agile development methodologies and Test-Driven Development (TDD)
• Knowledge of business concepts, tools and processes that are needed for making sound decisions in the context of the company's business
• Ability to learn new skills and knowledge on an on-going basis through self-initiative and challenging tasks
• Excellent problem solving, communication and collaboration skills
• Experience with SaaS platform implementation, configuration, or administration.
• Strong understanding of data structures, data mapping, data validation, and system integrations.
• Experience gathering and documenting technical and functional requirements.
• Experience with system testing, defect management, and UAT.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills.
• Ability to work effectively with both technical and non-technical stakeholders.

What will set you apart?

Preferred Qualifications

• Strong English language communication skills are required
• Japanese language skills are a plus
• Experience with ProcessUnity, preferably within a Third-Party Risk Management or Vendor Management implementation
• Experience with Salesforce and/or Conga CLM
• Experience with REST APIs and enterprise application integrations
• Working knowledge of SQL
• Experience with JSON and/or XML
• Experience with data transformation or ETL processes
• Familiarity with SSO, identity management, and role-based access controls
• Experience working with enterprise integration or middleware platforms
• Experience with data migration projects
• *PFI Innovation Centre India welcomes all applicants, even if you don't meet every requirement. If your skills align with the role, we encourage you to apply.