Vector vCDM Support Engineer

Qrewz Ventures; Pune District, Bengaluru; Hybrid; INR 600,000 - 900,000; Full time

Job summary

Qrewz Ventures in Pune is seeking an experienced Application Support specialist to manage Vector vCDM user administration, resolve incidents, and coordinate packaging and rollouts. You will act as the interface between business users, infrastructure, and Vector support teams.

The ideal candidate has hands-on experience with Windows Server, Java REST APIs, incident and problem management, software deployment, licensing, and release management, with strong RCA skills.

Qualifications

• Experience with Vector vCDM user administration.
• Strong knowledge of Windows Server environments.
• Experience with Java REST API development or integration.
• Proven incident and problem management experience.
• Experience with software packaging, deployment, and rollouts.
• Experience with license management and upgrade/release processes.
• Experience performing RCA (root cause analysis).

Responsibilities

• L1/L2 support for Vector vCDM application; ensure stable operation and resolve incidents and service requests.
• Support administration, license, upgrades, packaging, rollouts.
• Interface between business users, infrastructure team, packaging team, Vector support.

Skills

Vector vCDM

Windows Server

Java REST API

Incident Management

Packaging & Deployment

License Management

Upgrade Management

Job description

• L1/L2 support for Vector vCDM application
• Ensure stable operation, Resolve Incidents & Service Request
• Support administration, license, upgrades, packaging, rollouts
• Interface between business user, infrastructure team, packaging team, Vector support

Required Candidate profile

• Vector vCDM User & Administration
• Windows Server Environment
• Java / Rest API
• Application Support
• Incident & Problem Mgmt
• Software Deployment & Packaging
• User & License Mgmt
• Upgrade & Release Mgmt
• RCA