Ux Design Manager

Idealake Information Technologies; Mumbai City; On-site; INR 600,000 - 1,000,000; Full time

Job summary

Idealake Information Technologies is seeking a UX Designer to own journeys for BFSI clients, including account opening and loan applications. You will quickly learn regulatory contexts and draft compelling UX within them.

You will lead workshops, translate stakeholder input into design directions, and produce flows, wireframes, and high-fidelity UIs while crafting copy that simplifies complex financial concepts. Collaboration across teams is essential.

Qualifications

• 2–5 years of UX design experience, ideally in BFSI, fintech, or regulatory domains.
• Portfolio showing ability to design within constraints, not only greenfield apps.
• Experience leading or contributing to client workshops and requirement gathering.

Responsibilities

• Own UX design for BFSI client journeys such as account opening, loans, and policy purchases.
• Learn regulatory contexts (IRDAI, RBI, SEBI guidelines) to design credibly.
• Lead or support requirement gathering and translate inputs into design direction.
• Design user flows, wireframes, prototypes, and high-fidelity UI for long, form-heavy journeys.
• Write UX copy that clarifies financial concepts while keeping disclosures intact.
• Present and defend design decisions to client stakeholders and handle scope constraints.

Skills

UX design

Client workshops

Prototyping

Regulatory UX

Tools

Figma

Wireframing tools

Job description

Role & responsibilities

What You\'ll Do

• Own UX design for BFSI client engagements journeys like account opening, loan/credit applications, policy purchase, claims, and renewals — often running 2+ projects concurrently
• Quickly get up to speed on unfamiliar financial products and regulatory contexts (e.g. IRDAI, RBI, SEBI guidelines depending on the client) well enough to design credibly within them
• Lead or support client requirement-gathering workshops, translating stakeholder input and compliance constraints into clear problem statements and design direction
• Design user flows, wireframes, prototypes, and high-fidelity UI for journeys that are often long, form-heavy, and trust-sensitive
• Write UX copy that simplifies financial and legal jargon for end users without compromising mandatory disclosures — partnering with legal/compliance reviewers where copy is locked
• Present and defend design decisions directly to client stakeholders, including pushing back diplomatically when a request conflicts with usability or compliance
• Navigate the reality that some UI elements, fields, and copy are non-negotiable (regulatory or underwriting requirements) and design well within those constraints rather than around them
• Adapt to each client\'s existing design system and brand guidelines rather than working from one internal system
• Collaborate with account/project managers to flag scope creep, compliance review delays, or unclear requirements before they become timeline risk
• Hand off clean, well-documented designs so client-side or agency engineering teams can implement without back-and-forth

What We\'re Looking For

• 2–5 years of UX design experience, ideally with some exposure to BFSI, fintech, or another regulated/compliance-heavy domain
• A portfolio that shows you can design clearly within constraints — not just greenfield, low-stakes consumer apps
• Experience running or contributing to client workshops and requirementgathering sessions, comfortable asking sharp questions live
• Strong flow, wireframing, and prototyping skills (Figma or equivalent)
• Ability to write plain-language UX copy for complex financial concepts (premiums, interest rates, sum insured, KYC, etc.) without losing accuracy
• Comfort presenting and defending design rationale directly to clients, including pushing back when needed
• Proven ability to work under real deadline pressure across multiple concurrent projects without sacrificing quality
• Resilience with ambiguity — BFSI briefs often come with incomplete information, shifting compliance requirements, or legal review that changes scope mid-project

Nice to Have

• Prior experience designing for banks, insurers, NBFCs, or fintech products specifically
• Familiarity with regulatory bodies relevant to Indian BFSI (IRDAI, RBI, SEBI) and how they shape UX (mandatory disclosures, KYC flows, grievance redressal)
• Experience working alongside legal/compliance teams on copy and content review
• Familiarity with accessibility standards (WCAG) and designing for varied financial literacy levels
• Experience managing 2+ concurrent client projects independentl