UX Analyst

Siemens Mobility; Pune District; On-site; INR 650,000 - 1,050,000; Full time

Job summary

Siemens Technology and Services Private Limited in Pune, India, invites a skilled UX Analyst to improve employee experiences with Office IT services. You’ll analyze incident data, feedback, and usage metrics to uncover friction points across onboarding, activation, and support journeys.

You’ll build intuitive Power BI dashboards, translate insights into actionable improvements, and define experience KPIs. Collaboration with UX designers, product teams, and technologists, plus applying AI-driven

Qualifications

• 3-5 years of experience across data analytics, employee experience, UX research, business intelligence, or digital workplace services.
• Hands-on Power BI dashboard development, data visualisation, and stakeholder-focused insight communication.
• Develop copilots, agents, or AI-supported business solutions using Microsoft Copilot Studio.
• Combine qualitative and quantitative data to identify patterns and translate findings into actionable recommendations.

Responsibilities

• Analyse incident data, feedback, and usage analytics to understand employee interactions with Office IT services.
• Identify friction across onboarding, ordering, activation, and support journeys to improve employee satisfaction and productivity.
• Build intuitive Power BI dashboards that make experience insights visible, measurable, and actionable.
• Collaborate with UX designers, service owners, product teams, and technical experts to implement measurable improvements.
• Apply AI-driven insights and continuous improvement practices to enhance end-to-end digital workplace experiences.

Skills

Data analytics

UX research

Stakeholder communication

Tools

Power BI

Copilot Studio

Job description

Siemens Technology and Services Private Limited

Hello Eager Tech Expert ,

We empower our people to stay resilient and relevant in a constantly changing world. We’re looking for people who are always searching for creative ways to grow and learn. People who want to make a real impact, now and in the future. Does that sound like you? Then it seems like You'd make a great addition to our vibrant international team.

We are looking for UX Analyst

You’ll make an impact by:

• Analyse incident data, feedback, and usage analytics to understand employee interactions with Office IT services.
• Identify friction across onboarding, ordering, activation, and support journeys to improve employee satisfaction and productivity.
• Build intuitive Power BI dashboards that make experience insights visible, measurable, and actionable.
• Translate qualitative and quantitative data into opportunities to simplify, automate, and improve services.
• Define experience measurements and KPIs that reveal service performance, adoption, satisfaction, and experience gaps.
• Enable evidence-based decisions by connecting employee insights with clear service improvement recommendations.
• Collaborate with UX designers, service owners, product teams, and technical experts to implement measurable improvements.
• Apply AI-driven insights and continuous improvement practices to enhance end-to-end digital workplace experiences.

You’re excited to build on your existing expertise, including:

• Bring 3-5 years of experience across data analytics, employee experience, UX research, business intelligence, service management, or digital workplace services.
• Apply hands-on Power BI expertise in dashboard development, data visualisation, and stakeholder-focused insight communication.
• Develop copilots, agents, or AI-supported business solutions using Microsoft Copilot Studio.
• Combine qualitative and quantitative data to identify patterns and translate complex findings into actionable recommendations.
• Understand UX principles, employee journeys, service touchpoints, Moments that Matter, experience measurement, and Digital Workplace services.
• Analyse incidents, support tickets, feedback, surveys, adoption data, satisfaction indicators, and operational metrics.
• Communicate confidently in English and collaborate effectively across large, global organisations with multiple stakeholders and data sources.

Join us and be yourself!

This role is based in Pune, where you’ll get the chance to work with teams impacting entire cities, countries - and the shape of things to come.

We value your unique identity and perspective and are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us.

We’re Siemens. A collection of over 312,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we encourage applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit and business need. Bring your curiosity and imagination and help us shape tomorrow.

Find out more about Siemens careers at: www.siemens.com/careers

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