IT Service Owner (Sales Domain)

Siemens; Bengaluru; On-site; INR 1,800,000 - 2,400,000; Full time

Job summary

Siemens is seeking an IT Service Owner (Sales Domain) / Data Analytics Service Owner to lead end-to-end data services in the Sales domain. You will coordinate cross-functional teams and translate business needs into prioritized IT outcomes while ensuring quality and security standards.

The role emphasizes agile practices, stakeholder management, and a customer-centric mindset to support digital transformation. Pune or Bangalore-based with international teams.

Qualifications

• Must have a university degree in a quantitative field or equivalent practical experience.
• Several years of IT/Data Analytics project management experience in international environments.
• Excellent communication, mediation and stakeholder management skills.
• Knowledge of Salesforce data models, CRM, and web analytics is a plus.
• Basic knowledge of SQL and data modeling; ability to translate technical details to business terms.
• Experience with visualization technologies such as Power BI is beneficial.
• Customer-centric mindset with understanding of sales processes and customer journeys.

Responsibilities

• Assume end-to-end responsibility for your Data Analytics service within the Sales Domain.
• Coordinate and manage development and maintenance with internal teams and external consultants.
• Bridge between business stakeholders and IT experts, translating needs into priorities and outcomes.
• Support prioritization, escalations, and coaching within the team.
• Ensure work adheres to quality, audit, compliance, and security standards.
• Drive digitalization and service improvements using new technologies.

Skills

Project management

Stakeholder management

Communication

SQL basics

Data analytics

Sales domain knowledge

English proficiency

Education

University degree in Computer Science, Business Administration, Mathematics, or related field

Tools

Salesforce

Power BI

Job description

Hello Visionary!

We empower our people to stay resilient and relevant in a constantly changing world. We’re looking for people who are always searching for creative ways to grow and learn. People who want to make a real impact, now and in the future. Does that sound like you? Then it seems like you’d make a great addition to our vibrant international team.

Hello Visionary!

We empower our people to stay resilient and relevant in a constantly changing world. We’re looking for people who are always searching for creative ways to grow and learn. People who want to make a real impact, now and in the future. Does that sound like you? Then it seems like you’d make a great addition to our vibrant international team.

We are looking for: IT Service Owner (Sales Domain) / Data Analytics Service Owner

You’ll break new ground by:

• Assume end-to-end responsibility and ownership for your Data Analytics service, products, and related projects in the Sales Domain.
• Coordinate and manage the development and maintenance of assigned services together with internal teams and external consultants or developers.
• Act as the bridge between business stakeholders and IT experts, translating business needs into clear priorities and service outcomes.
• Support the team in identifying priorities, handling project escalations, and enabling individual coaching and development.
• Ensure that work is carried out according to agreed quality, audit, compliance, and security standards.
• Drive digitalization through new technologies, emerging trends, and continuous service improvement.
• Take responsibility for communication, collaboration, and relationship management with key internal and external stakeholders, including service status, planning, and information sharing.
• Support cost controlling and resource planning within your area of responsibility.
• Foster an agile mindset and strengthen agile ways of working across the team and service environment.
• Build trusted relationships with customers and become a valued advisor for critical sales processes that support their digital transformation.
• Stay open to new challenges and take ownership of additional key initiatives within your domain when business needs evolve.

You’re excited to build on your existing expertise, including:

• A university degree in Computer Science, Business Administration, Mathematics, or a related quantitative field, or equivalent practical experience.
• Several years of experience in managing IT or Data Analytics projects, ideally in complex international environments.
• Excellent communication, mediation, and stakeholder management skills.
• Knowledge of Salesforce data models, CRM, and web analytics is a plus.
• Basic knowledge of SQL and data modeling techniques, with the ability to understand technical concepts and translate them into business terms.
• Experience managing projects that use visualization technologies such as Power BI is beneficial.
• A customer-centric mindset and a strong understanding of sales processes, customer journeys, and related system landscapes.
• A collaborative, structured, and proactive way of working with a strong focus on quality, ownership, and continuous improvement.
• Business-fluent English language skills, both written and spoken.

Create a better #TomorrowWithUs!

This role is based out in Pune or Bangalore and gives you the chance to work with international teams that shape the future of Siemens’ Sales Data and Data Analytics landscape.

We value your unique identity and perspective and are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us.

We’re Siemens. A collection of over 312,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we encourage applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit, and business need. Bring your curiosity and imagination and help us shape tomorrow.

Find out more about Siemens careers at: www.siemens.com/careers