Us Voice : Collection Executive

Techbelearn; Dadri; On-site; INR 406,000 - 487,000; Full time

Benefits offered by this job

Transport allowance

Attendance allowance

Cab facility

Meal provided

Job summary

Techbelearn in Noida is hiring experienced US Collections Executives for our US Credit Card Collections process in a contact center.

This role requires a minimum of 6 months of experience, excellent English communication, and willingness to work in 24x7 rotational shifts. Immediate joiners are preferred. Salary is up to 40,000 INR per month plus allowances.

Qualifications

• Minimum 6 months of experience in US Credit Card Collections.
• Excellent English communication skills required.
• Willing to work in a 24x7 rotational shift environment.
• Immediate joiners preferred.

Responsibilities

• Handle outbound calls for US Credit Card Collections.
• Communicate with customers regarding outstanding payments and dues.
• Follow up with customers for debt repayment and payment commitments.
• Negotiate and assist customers with payment arrangements.
• Maintain accurate records of customer interactions and payment commitments.
• Ensure professional and effective communication with customers.
• Achieve daily and monthly collection targets.

Skills

English communication

Job description

Location: Noida

Process: US Credit Card Collections

Vertical: Contact Center

Shift: 24x7 Rotational Shifts

Experience: Minimum 6 Months

Interview Mode: Virtual

Job Description

We are hiring experienced US Collections Executives / Debt Collection Agents for our Contact Center process.

Key Responsibilities

• Handle outbound calls for US Credit Card Collections.
• Communicate with customers regarding outstanding payments and dues.
• Follow up with customers for debt repayment and payment commitments.
• Negotiate and assist customers with payment arrangements.
• Maintain accurate records of customer interactions and payment commitments.
• Ensure professional and effective communication with customers.
• Achieve daily and monthly collection targets.

Eligibility Criteria

• Minimum 6 months of experience in US Credit Card Collections is mandatory.
• Excellent English communication skills are required.
• Comfortable working in a 24x7 rotational shift environment.
• Immediate joiners will be preferred.

Salary & Benefits

• Salary: Up to 40,000 per month (In-hand)
• Transport Allowance: 5,000
• Attendance Allowance: 3,000 (as per company policy)
• Cab Facility: Available
• Meal: 1 Time Meal Provided

Opportunity to grow in the US Collections domain