US Verizon - Wireline Telecom CS Executive

Success Stories Org; Dadri, Greater Noida; On-site; INR 312,000 - 402,000; Full time

Benefits offered by this job

Cab facility

Rotational shifts

Week offs

Job summary

Tech Mahindra in Noida is seeking candidates for a customer service role focusing on upselling for the Verizon Voice process. The position requires experience and UG or graduate qualifications, with 5 days work weeks and rotational shifts.

Both-side cab facility is provided and incentives are offered. The role handles inbound/outbound calls, aims to resolve queries, and promote product upsell opportunities within the Verizon Voice process.

Qualifications

• Experience required for customer service roles.
• UG or Graduate qualification mandatory.
• Communication: B2H level required.

Responsibilities

• Handle customer service inquiries and upsell products.
• Contribute to the Verizon Voice process workflows.
• Participate in virtual HR and Managers rounds; SHL assessment during walk-ins.

Skills

Customer service

Upselling

Verizon Voice process

Education

UG & Graduates

Job description

Hiring Alert Tech Mahindra

Customer service+ upselling

Process: Verizon Voice

Location: Noida

ONLY FOE EXPERIENCE CANDIDATES

Eligibility: UG & Graduates

Communication: B2H level required

Work Details:

5 Days Working (Rotational Shifts & Week Offs)

Both Side Cab Provided

Salary Structure:

12 - 17 months: 28,000 in hand (After training: 31,000 in hand) PLI 3K

18+ months: 31,000 in hand (After training 35,000 in hand) PLI- 3K

Upto 50k60k Incentives

Rounds:

HR round - virtual

Managers round - Virtual

SHL Assessment walkin