International Telecom Support | Voice & Upselling | Noida

Success Stories Org; Delhi; On-site; INR 301,000 - 346,000; Full time

Benefits offered by this job

Cab facility

Incentives

Job summary

Success Stories Org in Noida is hiring for International Voice Customer Support with upselling responsibilities. Candidates must have frontline international BPO experience and strong English communication to handle telecom/technical support calls.

The role requires handling international customers via voice, with a 5-day work week and rotating shifts. Immediate joining and limited openings.

Qualifications

• International voice BPO experience is mandatory.
• Minimum 12 months relevant experience.
• UG or graduate candidates can apply.
• Strong English communication at B2H level or above.
• Telecom/Technical customer support experience preferred.
• Experience handling international customers through voice.
• Immediate joiners preferred.
• Domestic-only or non-voice experience are not eligible.

Responsibilities

• Handle international customer calls and resolve queries.
• Provide technical/product-related customer support.
• Understand customer requirements and offer suitable solutions.
• Identify upselling opportunities for products/services.
• Maintain customer satisfaction, quality and productivity targets.

Skills

International Voice

Upselling

English Communication

Telecom Support

Technical Support

Education

UG / Graduate

Job description

URGENT HIRING INTERNATIONAL CUSTOMER SUPPORT

Looking for experienced International BPO professionals with strong English communication and Telecom/Technical Customer Support experience.

Location: Noida Sector 81 | Work From Office
Role: Customer Support + Upselling | International Voice

Eligibility

• INTERNATIONAL VOICE BPO EXPERIENCE IS MANDATORY.
• Minimum 12 months relevant experience required.
• UG / Graduate candidates can apply.
• Strong English communication B2H level or above required.
• Telecom / Technical Customer Support experience preferred.
• Candidates should have experience handling international customers through voice.
• Immediate Joiners preferred.
• Candidates with only domestic BPO, backend, data entry or non-voice experience are not eligible.

Salary

• 12–17 Months: 27,000 In-Hand
  
• 18+ Months: 31,000 In-Hand
  
• Incentives up to 50,000–60,000

Work Details

• 5 Days Working
• Rotational Shifts & Week Offs
• Both-Side Cab Facility

Role & Responsibilities

• Handle international customer calls and resolve queries.
• Provide technical/product-related customer support.
• Understand customer requirements and offer suitable solutions.
• Identify opportunities for upselling relevant products/services.
• Maintain customer satisfaction, quality and productivity targets.

Immediate Hiring | Limited Openings