US Payroll- Senior Associate (Kochi)

Strada; Ernakulam; Vor Ort; INR 350.000 - 550.000; Vollzeit

Benefits dieser Stelle

Health coverage

Wellbeing programs

Paid leave (vacation, sick, parental)

Zusammenfassung

Strada in India is seeking a Payroll/HRIS Associate to process payrolls and related HRIS tasks with a focus on accuracy and timely delivery. You will handle client queries, maintain SLA standards, and contribute to continuous improvement within the team.

The role emphasizes collaboration with onshore teams, data accuracy, and proactive learning to stay current with Strada solutions and client requirements.

Qualifikationen

• Key experience in payroll/HRIS domains.
• 2-5 years experience in payroll/HRIS or related fields.
• PC literacy in common office tools and HR systems.

Aufgaben

• Process payrolls and HRIS tasks with required speed and accuracy.
• Provide efficient payroll/HRIS service to customers and ensure timely salary payments.
• Respond to customer requests and queries to build loyalty.
• Promote learning and development within the team to maintain procedures.
• Own and manage quality and accuracy of the team's operational tasks.
• Support 100% SLA attainment through effective workforce management.
• Act as SPOC to internal/external clients and champion process innovation.
• Handle production tasks, data verification, and timely escalations.

Kenntnisse

SAP/Workday/ADP

Ausbildung

Graduate from any stream / Diploma Holder

Jobbeschreibung

Join us on a journey of endless possibilities

At Strada, possibility isnt just a promise it’s the foundation of everything we do. We believe in unlocking potential for every colleague, creating a journey of growth, discovery, and impact.

With the support, resources, and opportunities we provide, you’ll build a fulfilling future – working on meaningful projects that span industries and regions, contributing to outcomes that matter.

Strada is a people, payroll, and technology leader simplifying international workforce management. Operating in 180+ countries, we design and deliver people-first solutions powered by cloud-based technology – helping organizations grow and enabling workforces to perform at their best.

Learn more at www.stradaglobal.com

Role Summary :

• To process the payrolls and HRIS tasks/activities by meeting the obligations such as TAT & accuracy levels as specified.
• To provide an effective and efficient payroll and/or HRIS service to customers, ensuring the accurate and timely payment of their employees’ salaries
• Respond to requests, queries and complaints from external customers in a friendly and efficient manner so as to enhance customer loyalty
• To proactively seek learning opportunities to develop and maintain good knowledge of Strada Solution’s systems, clients and workflow and processing procedures.
• To take an active part in promoting your own training and development in all areas.
• To own and manage the quality and accuracy of operational task of the team.
• To support and help facilitate 100% SLA attainment for the team through effective WFM.
• Be a SPOC to the clients(Internal / External)
• Be the Innovation champion for the process and team.

Production

• Responsible For Processing And Meeting Targets Given For The Same
• Responsible For Second Level Verification Of Data If Required
• Providing Feedback On Quality Issues Found During Audits
• Responsible for timely escalation of production related issues
• Responsible For Maintaining Accuracy Prioritizes, allocates and actions daily tasks to be accomplished to meet SLA
• To build and nurture constructive relationships with the onshore team and internal colleagues from other business areas and to contribute to team efforts, team meetings etc
• Ensures that team members get data required, in right format and in time to complete payrolls to agreed deadlines
• Calculates, prepares and transmits manual payments and third‑party disbursements
• Coaches and advises team members on Systems and PC usage
• Suggests ways in which systems and procedures can be improved to enhance the business.
• Updating Process Related Reports and Documents

Compliances

• Ensuring ISMS Compliance Of The Team
• Adhering To Company Policies, Rules And Regulations
• Following Quality Processes Thoroughly - Checklists, Standards Etc. On Process
• Adhering to Work Timings, Leave Schedules

Key Experience

• Key experience
• 2 -5 years experience
• PC Literacy - SAP/Workday/ADP
• Graduate from any stream / Diploma Holder
• PC Literacy - Word and Excel (Basic Level)
• Track record of face to face, telephone and written contact with customers

At Strada, our values guide everything we do:

• Anticipate Customer Needs – We stay ahead of trends so our customers can grow and succeed.
• Own the Outcome – We take responsibility for delivering excellence and ensuring things get done right.
• Challenge Ourselves to Work Smarter – We move faster than the world around us to drive change and accomplish more.
• Empower Each Other to Solve Problems – We tackle challenges head on, ask tough questions, and collaborate to find the best solutions.
• Care About Our Work and Our People – We understand that what we do impacts millions, and we have a responsibility to get it right.

Benefits

At Strada, we support your whole self—offering a range of benefits for your health, wellbeing, finances, and future. These include health coverage, wellbeing programs, paid leave (vacation, sick, parental), retirement plans, learning opportunities, and more.

All offers are contingent on successful completion of background checks, where permitted by law and as appropriate for the role. These may include identity, education, employment, and in some cases, criminal history verification, checks against global watchlists, credit reports, and/or drug testing. You’ll be informed of the specific checks applicable to your role and location during the recruitment process.

Our commitment to Diversity and Inclusion

Strada is dedicated to fostering a diverse, equitable, and inclusive workplace where everyone feels valued and supported. We believe that embracing differences strengthens our teams and drives innovation and success.

Diversity Policy Statement

Strada is an Equal Opportunity Employer and prohibits discrimination based on legally protected characteristics. We provide reasonable accommodations for disabilities and religious practices. Applicants may request reasonable accommodation by contacting their recruiter.

Authorization to work in the Employing Country

T to be considered, you must have current and future work authorization in the country where you're applying, without the need for visa sponsorship by Strada.

Please note: This job description does not limit Strada’s right to assign or reassign responsibilities, including to subsidiaries, partners, or future business purchasers.