US iNSURANCE Associate Trans Processing (L1/L2)

Shreemax Global; Ernakulam; Hybrid; INR 300,000 - 400,000; Full time

Job summary

Shreemax Global is seeking a Benefits Support Specialist to handle benefit administration, provider outreach, and claims processing within a US shift framework. The role emphasizes documentation on review and ongoing process improvements.

Candidates should have exposure to disability, leave administration, insurance, and healthcare operations in a contact center environment with voice experience. Location: India (Kerala, Ernakulam) with potential for on-site support, aligning with international

Qualifications

• Experience in contact center operations within disability, leave administration, insurance, claims processing, healthcare operations domain including voice experience.

Responsibilities

• Manages benefit administration on activities, including provider outreach, claim support processes, documentation on review.
• Supports process improvement efforts.

Skills

Contact center experience

Disability insurance claims

Voice support experience

Healthcare operations

Job description

US SHIFT

The Benefits Support Specialist - L1T / L2

Manages benefit administration on activities, including provider outreach, claim support processes, documentation on review.

Supports process improvement efforts.

Required Candidate profile

• Experience in contact center operations within disability, leave administration, insurance, claims processing, healthcare operations domain including voice experience.