US Healthcare Non Voice Claims

Allegis Group; Bengaluru; On-site; INR 420,000 - 660,000; Full time

Job summary

Neovance in Bengaluru, India is seeking a Program Specialist for the US healthcare sector in a non-voice backend role. The candidate will manage documentation, eligibility verification, and patient assistance coordination with strict HIPAA adherence.

Requirements include 2+ years in US healthcare, HIPAA familiarity, strong English writing, and 35 WPM typing. 6-month contract, extended based on performance, with day shifts.

Qualifications

• 2+ years of experience in US healthcare (reimbursement/patient support)
• Familiarity with HIPAA guidelines
• Strong written communication skills in English
• Proficiency in handling multiple software systems
• Typing speed of 35 WPM with 85% accuracy
• Graduation/Post-Graduation from a recognized university

Responsibilities

• Process patient applications and determine eligibility
• Coordinate prescription orders with pharmacies
• Verify insurance and perform periodic re-verification
• Manage case documentation in tracking systems
• Respond to provider/patient queries via fax or email
• Ensure HIPAA compliance and process accuracy
• Strictly follow program-specific SOPs

Skills

US healthcare experience

HIPAA guidelines

English communication

multi-software proficiency

typing speed 35 WPM

Education

Graduation/Post-Graduation

Job description

Role: Program Specialist US Healthcare (Non-Voice Process)

Experience: 2+ years

Location: Bengaluru, Karnataka

Employment Type: 6-Month Contract extendable on the base of your performance

Company: Neovance https://www.neovance.com/

Payroll: Allegis Group

Job Description:

We are looking for a detail-oriented and motivated Program Specialist with strong experience in the US healthcare industry, especially in handling sensitive patient data and reimbursement processes. This is a non-voice backend role, ideal for someone who can manage documentation, eligibility verification, and patient assistance coordination efficiently.Key Responsibilities:

• Process patient applications and determine eligibility
• Coordinate prescription orders with pharmacies
• Verify insurance and perform periodic re-verification
• Manage case documentation in tracking systems
• Respond to provider/patient queries via fax or email
• Ensure HIPAA compliance and process accuracy
• Strictly follow program-specific SOPs

Candidate Requirements:

• 2+ years of experience in US healthcare (reimbursement/patient support)
• Familiarity with HIPAA guidelines
• Strong written communication skills in English
• Proficiency in handling multiple software systems
• Graduation/Post-Graduation from a recognized university
• Typing speed of 35 WPM with 85% accuracy

Shift Timings: Day Shift - Morning 8:30am