Urgently required - SAP Program Managers - Tech Mahindra Ltd

Tech Mahindra; Hyderabad, Pune District, Bengaluru; Hybrid; INR 4,000,000 - 6,500,000; Full time

Job summary

Tech Mahindra in Hyderabad seeks an experienced Program Manager to lead large-scale SAP programs and managed services engagements. You will drive global rollouts, S/4HANA transformations, upgrades, AMS, and multi-vendor delivery across distributed teams.

The role emphasizes leadership, governance, financial management, and executive stakeholder engagement to deliver on time, within budget, and to the highest quality standards.

Qualifications

• 15+ years in IT with 7+ years in program management or delivery leadership.
• Proven track record of large SAP engagements and multi-million dollar programs.
• Experience across SAP global rollouts, S/4HANA transformations, AMS, upgrades, and migrations.
• Experience leading globally distributed teams and handling executive stakeholders.
• Strong delivery governance, risk, and change management capabilities.

Responsibilities

• Lead large-scale SAP engagements including implementations, global rollouts, and S/4HANA transformation programs.
• Oversee multiple workstreams and ensure timely, on-budget delivery aligned with objectives.
• Establish governance frameworks, KPIs, milestones, risks, and escalation paths.
• Partner with executives and client leadership to communicate program health and roadmap.
• Drive AMS service delivery, SLA/KPI adherence, and continuous service improvement.
• Manage P&L and financial reporting for programs; identify growth opportunities.

Skills

Program management

SAP project leadership

Global delivery

Stakeholder management

Governance & risk

Tools

SAP S/4HANA

AMS engagements

Hypercare

Job description

Job Description :

We are seeking an experienced Program Manager with a strong track record of leading large-scale SAP programs and managed services engagements. The ideal candidate will have experience managing complex SAP initiatives, including global implementations, rollouts, S/4HANA transformations, upgrades, AMS engagements, and multi-vendor delivery models. This role requires strong leadership, stakeholder management, governance, financial management, and delivery excellence across geographically distributed teams.

Key Responsibilities

Program & Portfolio Leadership

• Lead large-scale SAP engagements, including:
  • SAP implementations and greenfield deployments
  • Global rollouts and template deployments
  • SAP S/4HANA transformation programs
  • SAP AMS and support engagements
  • SAP upgrades, migrations, and optimization initiatives
• Manage multiple workstreams, projects, and service towers within a program portfolio.
• Drive successful delivery while ensuring alignment with business objectives, timelines, budget, and quality standards.

Delivery Governance

• Establish and manage program governance frameworks, steering committees, and executive reviews.
• Define KPIs, milestones, risks, dependencies, and success criteria.
• Ensure adherence to delivery methodologies, organizational standards, and compliance requirements.

Stakeholder & Executive Management

• Act as the primary point of contact for executive stakeholders, customer leadership, and business sponsors.
• Build trusted relationships with client leadership teams and guide strategic decision-making.
• Present program health, financials, risks, and transformation roadmaps to senior management.

SAP Transformation & Rollouts

• Lead regional and global SAP rollouts, ensuring standardization and adoption of global templates.
• Manage business process harmonization, change management, cutover, and hypercare activities.
• Oversee transition from implementation to steady-state support and operations.

AMS & Service Delivery Management

• Govern SAP AMS engagements and ensure SLA/KPI compliance.
• Drive continuous service improvement initiatives and operational excellence.
• Manage incident, problem, change, release, and service request processes.
• Ensure high customer satisfaction and service quality.

Financial & Commercial Management

• Own program P&L, budgeting, forecasting, and financial reporting.
• Manage contracts, scope changes, resource utilization, and profitability targets.
• Identify opportunities for account growth, service expansion, and value realization.

Risk & Escalation Management

• Proactively identify program and operational risks.
• Drive mitigation planning and resolution of critical escalations.
• Ensure business continuity and delivery stability during program transitions and major releases.

Leadership & People Management

• Lead large cross-functional teams comprising project managers, SAP functional consultants, technical architects, Basis teams, AMS teams, and third-party vendors.
• Mentor delivery managers and project leads.
• Foster a culture of accountability, collaboration, innovation, and continuous improvement.

Required Qualifications

Experience

• 15+ years of overall IT experience with at least 7+ years in Program Management or Delivery Leadership roles.
• Proven experience managing large SAP engagements valued at multi-million dollars.
• Demonstrated experience in one or more of the following:
  • SAP global rollout programs
  • SAP implementation programs
  • SAP S/4HANA transformation initiatives
  • SAP AMS/service delivery engagements
  • SAP upgrade and migration programs
• Experience leading globally distributed teams across multiple geographies.
• Strong experience managing customer-facing delivery and executive stakeholders.

SAP Expertise

• Strong understanding of SAP landscapes and business processes across modules (at least 1) such as:
  • SAP S/4HANA
  • FICO
  • MM
  • SD
  • PP
  • QM
  • EWM/WM
  • SuccessFactors
  • Ariba
  • Basis and Integration technologies
• Understanding of SAP implementation lifecycle, rollout methodology, Hypercare, AMS operations, and transition management.

Delivery & Governance Skills

• Program Governance and Portfolio Management
• Budget and Financial Management
• Vendor and Partner Management
• Risk and Escalation Management
• Change and Release Governance
• Resource and Capacity Planning
• Stakeholder and Executive Communication

Thanks/Ranjit