Urgently Hiring For Team Leader - MIS

Home Bazaar Services; Navi Mumbai; On-site; INR 600,000 - 1,000,000; Full time

Job summary

Home Bazaar Services Pvt. Ltd. is seeking an Operations/MIS lead to steer our operations team in Navi Mumbai. The role emphasizes data accuracy, reconciliation, and strict process control, with hands-on use of Google Sheets and advanced Excel for dashboards and ageing reports.

You''ll manage and develop a team, coordinate with internal departments, and drive timely closure of pending tasks through robust Maker–Checker controls and SOP adherence.

Qualifications

• Strong team leadership and people management skills.
• Excellent knowledge of data verification, reconciliation and operational controls.
• Mandatory: Hands‑on experience with Google Sheets.
• Advanced Excel skills, including VLOOKUP, XLOOKUP, Pivot Tables and data management.
• Experience with MIS reporting, dashboards and ageing reports.
• Knowledge of Maker–Checker processes, SOPs and quality audits.
• Experience working with CRM, ERP or centralised data management systems.
• Strong analytical, problem‑solving and decision‑making abilities.
• Excellent communication and stakeholder management skills.
• High attention to detail, accountability and process ownership.

Responsibilities

• Lead, guide and monitor team performance.
• Allocate responsibilities and ensure timely completion of deliverables.
• Track productivity and drive operational efficiency.
• Prepare, review and monitor MIS reports and dashboards.
• Coordinate with internal departments and external stakeholders.
• Identify process gaps and implement corrective measures.

Skills

Team leadership

People management

Data verification

Operational controls

Google Sheets

Excel (VLOOKUP, XLOOKUP)

MIS reporting

Dashboards

Ageing reports

Maker–Checker

SOPs

CRM/ERP data management

Analytical thinking

Communication

Stakeholder management

Detail orientation

Tools

CRM

ERP

Job description

About Homebazaar.com

Greetings from Homebazaar.com!

Home Bazaar Services Pvt. Ltd. is India's leading Property Advisor, committed to providing exceptional customer experiences throughout the property-buying journey.

With over 11 years of industry experience and a team of 350+ property experts, we have been recognised as Mumbai's Best Property Service Company for Quarter 202223. We are currently operating across 9+ metro cities in India.

We are also proud to be Great Place to Work Certified in 2024.

Job Description

We are looking for a strong and result-oriented Operations / MIS to lead our operations team. The ideal candidate should have hands‑on experience in team management, data verification, reconciliation, MIS reporting and process control.

The candidate will be responsible for ensuring data accuracy, maintaining operational discipline, monitoring team performance and driving timely closure of pending tasks.

Key Responsibilities

1. Team Leadership & Management

• Lead, guide and monitor team performance.
• Allocate responsibilities and ensure timely completion of deliverables.
• Track productivity and drive operational efficiency.

2. Data Verification & Reconciliation

• Ensure accuracy and completeness of operational data, records and supporting documents.
• Conduct regular reconciliation across multiple systems, trackers and records.
• Identify discrepancies and ensure timely resolution.

3. Quality Control & Process Management

• Implement and monitor Maker–Checker processes.
• Conduct regular audits and ensure adherence to defined SOPs.
• Maintain process discipline and operational accuracy.

4. MIS & Reporting

• Prepare, review and monitor MIS reports and operational dashboards.
• Track pending cases, ageing reports and turnaround time (TAT).
• Identify performance gaps and share timely updates with management.

5. Stakeholder Management

• Coordinate with internal departments and external stakeholders.
• Validate information, resolve discrepancies and ensure timely closure of issues.

6. Process Improvement

• Identify process gaps and implement corrective measures.
• Improve team productivity, accuracy and turnaround time.
• Strengthen operational controls and reporting processes

Required Skills & Qualifications

• Strong team leadership and people management skills.
• Excellent knowledge of data verification, reconciliation and operational controls.
• Mandatory: Hands‑on experience with Google Sheets.
• Advanced Excel skills, including VLOOKUP, XLOOKUP, Pivot Tables and data management.
• Experience with MIS reporting, dashboards and ageing reports.
• Knowledge of Maker–Checker processes, SOPs and quality audits.
• Experience working with CRM, ERP or centralised data management systems.
• Strong analytical, problem‑solving and decision‑making abilities.
• Excellent communication and stakeholder management skills.
• High attention to detail, accountability and process ownership.

Preferred Candidate Profile

• Prior experience managing an Operations or MIS team.
• Experience handling large volumes of operational data.
• Ability to manage multiple tasks, monitor team performance and ensure timely deliverables.
• Strong ownership of processes and the ability to drive continuous improvement.

Website: www.homebazaar.com