Senior Associate Blended Process

Anisha Global Services; Sector 10; Hybrid; INR 300,000 - 450,000; Full time

Benefits offered by this job

Both-side Cab Facility

Job summary

MNC Captive Unit in Noida (Sector 144) is hiring an International Blended Process Executive for a hybrid role. Minimum 1 year of international voice process experience and strong English communication are required. Education: Graduate. Salary: 3.00–4.50 LPA. Cab facility provided; no shift details beyond hybrid work setup.

Responsibilities include handling customer interactions via voice and other blended channels, resolving queries, and upholding service standards and compliance.

Qualifications

• Graduate candidates required.
• Minimum 1 year of International Voice Process experience.
• Excellent verbal and written communication in English.
• Candidates comfortable with a hybrid work model.

Responsibilities

• Handle customer interactions through voice and blended channels.
• Resolve queries and provide appropriate solutions.
• Maintain high standards of customer service and communication.
• Adhere to company processes, quality guidelines and compliance, meet targets.

Skills

English communication

Customer handling

Voice process

Education

Graduate

Job description

URGENT HIRING | INTERNATIONAL BLENDED PROCESS | MNC CAPTIVE UNIT

We are hiring for an International Blended Process with an MNC Captive Unit in Noida Sector 144. Candidates with international voice process experience and strong English communication skills are encouraged to apply.

Position: International Blended Process Executive

Company: MNC Captive Unit

Contact Person: HR Faisal - 8882543615

Location: Noida – Sector 144

Salary: 3.00 LPA – 4.50 LPA

Education: Graduate

Experience: Minimum 1 Year in International Voice Process

Work Mode: Hybrid

Cab Facility: Both-Side Cab Facility

Key Responsibilities

Handle customer interactions through Voice & other blended channels

• Resolve customer queries and provide appropriate solutions
• Maintain excellent customer service and communication standards
• Follow company processes, quality guidelines and compliance requirements
• Achieve assigned performance and productivity targets

Candidate Requirements

• Graduate candidates
• Minimum 1 year of International Voice Process experience
• Excellent verbal and written communication skills in English
• Strong customer-handling and problem-solving skills
• Candidates comfortable with a hybrid work model