Urgent Hiring| Blended Process

Ienergizer; Dadri; On-site; INR 239,000 - 286,000; Full time

Benefits offered by this job

6 days workweek

Office-based (Noida)

Career progression opportunities

Job summary

Ienergizer is seeking enthusiastic candidates for its Customer Support team in Noida. Fresh graduates with good communication can apply. The role involves handling chats and calls, providing accurate information, and maintaining customer satisfaction.

Qualifications include basic computer knowledge and a willingness to learn. The position offers 6 days a week of work and opportunities for growth in a office-based setting at Noida Sector 60.

Qualifications

• Undergrad or graduate in any stream; freshers are welcome.
• Strong verbal and written communication skills.
• Basic computer knowledge required.

Responsibilities

• Handle customer queries through chat & call support.
• Provide accurate information and effective solutions to customers.
• Maintain a high level of customer satisfaction.
• Record customer interactions and update details in the system.
• Follow company processes and quality guidelines.
• Work collaboratively with team members to achieve targets.

Skills

Communication skills

Teamwork

Willingness to learn

Education

Undergrad/Graduate

Job description

Job Summary

We are looking for enthusiastic and customer-focused graduates to join our Customer Support team. The ideal candidate should have good communication skills, a positive attitude, and the ability to handle customer queries professionally over the chat.

Key Responsibilities

• Handle customer queries through chat & call support.
• Provide accurate information and effective solutions to customers.
• Maintain a high level of customer satisfaction.
• Record customer interactions and update details in the system.
• Follow company processes and quality guidelines.
• Work collaboratively with team members to achieve targets.

Eligibility Criteria

• Undergrad/Graduate in any stream (Freshers are welcome).
• Good verbal and written communication skills.
• Basic computer knowledge required.
• Ability to learn quickly and work in a team environment.

What We Offer

• Salary: 23,500 In hand
• Working Days: 6 days a week
• Growth: Clear career progression opportunities
• Work Mode: Work from Office (Noida location)
• Location Noida sector 60
• Address: I Energizer, A - 37, Gate NO. 2, Sec - 60, Noida
• Near Sector 59 metro station