UPS – Customer Service Executive

Vrinda International; Dadri; On-site; INR 290,000 - 379,000; Full time

Benefits offered by this job

Both-Side Cab Facility

Job summary

Vrinda International is hiring a Customer Service Executive for a voice-based role in Noida (Sector 135). Freshers and experienced candidates may apply. Salary is in-hand₹26,000 for freshers and up to ₹34,000 for experienced, with work-from-office and 5-day work weeks.

Ideal candidates will have strong English communication, a professional, customer-focused approach, and be willing to work from the Noida office to support seamless customer interactions and adherence to defined processes.

Qualifications

• Freshers or experienced candidates eligible.
• Graduate/Undergraduate.
• Location Noida Office.

Responsibilities

• Handle customer queries via voice calls.
• Provide accurate information and resolve concerns.
• Maintain professional communication with customers.
• Follow process guidelines and quality standards.
• Coordinate with internal teams when required.
• Meet productivity and SLA targets.

Skills

Verbal communication

Customer handling

Listening skills

Voice process

Professional approach

Noida office

Job description

Welcome to Vrinda International's Talent Portal

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Job Description

WE ARE HIRING | UPS – Customer Service Executive

Location: Sector 135, Noida

Experience: Freshers & Experienced Candidates

Qualification: Graduate / Undergraduate

Salary: ₹26,000 In-Hand (Fresher) | Up to ₹34,000 In-Hand (Experienced)

Work Mode: Work From Office

Working Days: 5 Days

Both-Side Cab Facility

Process Type: Voice

ROLE OVERVIEW

UPS is hiring Customer Service professionals for a voice-based process. Candidates with excellent communication skills who can handle customer queries professionally are encouraged to apply.

KEY RESPONSIBILITIES

• Handle customer queries through voice calls
• Provide accurate information and resolve customer concerns
• Maintain professional communication with customers
• Follow process guidelines and quality standards
• Coordinate with internal teams when required
• Meet assigned productivity and service-level targets

REQUIRED SKILLS

• Excellent verbal communication skills
• Strong customer-handling skills
• Good listening and problem-solving abilities
• Comfortable working in a voice-based process
• Professional and customer-focused approach
• Willingness to work from the Noida office