Travel Specialist

HONO; Gurugram District; On-site; INR 350,000 - 550,000; Full time

Job summary

HONO is seeking a proactive Travel Desk Executive to manage end-to-end travel arrangements for employees, clients and visitors. The role covers domestic and international bookings, visas, hotels, transport and travel insurance while ensuring policy compliance and cost efficiency.

The ideal candidate will handle complex bookings, manage last-minute changes and emergencies with top-notch service and strong communication. A dynamic, on-call capability is required to meet urgent travel needs.

Qualifications

• Excellent communication and coordination skills.
• Strong negotiation and problem-solving abilities.
• Ability to manage high volumes of travel requests under pressure.

Responsibilities

• Handle end-to-end domestic and international corporate travel bookings including hotels and visa processing for employees.
• Address urgent travel needs and be available for emergency travel support
• Manage last-minute changes or cancellations efficiently while ensuring client and employee satisfaction
• Ensure best deals are provided while maintaining company policies and customer preferences
• Build itineraries and provide cost-effective and convenient travel options
• Maintain client travel profiles and manage corporate travel accounts
• Coordinate with vendors and service providers for smooth operations
• Keep up to date with travel regulations visa policies and other rules and regulations
• Provide exceptional customer service before during and after travel

Skills

Communication

Negotiation

Coordination

Under pressure

Job description

HONO.ai is a premium HR-Tech Solution and range of HR Services for all your requirements. HONO aims to nurture Human Relationships, propel employees' pursuit of realizing their true potential and embrace the best of talent through a host of innovative technologies. We at HONO are committed to connect people across cultures, traditions, ideas, beliefs and boundaries. Connecting across multi-channels, platforms and systems.

The Travel Desk Executive is responsible for managing end-to-end travel arrangements for employees, clients, and business visitors, ensuring cost-effective, timely, and hassle-free travel experiences. The role involves coordinating domestic and international travel bookings, including flights, hotels, visas, transportation, and travel insurance, while ensuring compliance with company travel policies.

The Travel Desk Executive works closely with employees, vendors, travel partners, and internal stakeholders to address travel requirements, optimize travel costs, maintain travel records, and provide support for travel-related queries and emergencies. The role also includes vendor management, travel expense coordination, and ensuring a high level of service and employee satisfaction.

Job Description:

We are looking for a proactive and experienced Travel Specialistto manage and coordinate travel arrangements including air, train, bus, cab and hotel bookings for clients and our employees. The ideal candidate must be capable of handling complex bookings under pressure, managing last-minute changes or cancellations ensuring top notch service delivery even during emergencies.

Key responsibilities:

• Handle end-to-end domestic and international corporate travel bookings including hotels and visa processing for employees.
• Address urgent travel needs and be available for emergency travel support
• Manage last-minute changes or cancellations efficiently while ensuring client and employee satisfaction
• Ensure best deals are provided while maintaining company policies and customer preferences
• Build itineraries and provide cost-effective and convenient travel options
• Maintain client travel profiles and manage corporate travel accounts
• Coordinate with vendors and service providers for smooth operations
• Keep up to date with travel regulations visa policies and other rules and regulations
• Provide exceptional customer service before during and after travel

Key requirements:

• Minimum 2-4 years of experience in travel Management.
• Hands-on experience in corporate and individual travel bookings.
• Ability to work well under pressure and handle high volumes of requests.
• Knowledge of booking platforms and tools.
• Excellent communication, coordination and negotiation skills
• Willingness to work in a dynamic environment and be available on call for urgent travel requirements.
• Problem solving attitude with the ability to handle critical situations calmly and efficiently.