Travel Sales Executive (Inside Sales)

Genz Tourism; Maharashtra; On-site; INR 400,000 - 600,000; Full time

Benefits offered by this job

Fixed salary + incentives

Performance-based rewards

Career growth

Sales training

Dynamic travel-focused environment

Team culture

Job summary

genztourism in Pune is seeking a Travel Sales Executive (Inside Sales) to engage customers over the phone, understand travel needs, and convert inquiries into bookings, delivering an exceptional customer experience.

You will upsell flights, hotels, visas, insurance and activities, build strong relationships, maintain accurate CRM records, follow up leads from campaigns and referrals, and strive to hit daily and monthly sales targets in a fast-growing travel environment.

Qualifications

• Excellent verbal communication in English and Hindi.
• Strong persuasion and sales skills.
• Experience with CRM systems and data entry.

Responsibilities

• Handle inbound and outbound customer calls.
• Convert travel inquiries into bookings.
• Recommend suitable packages based on customer preferences.
• Build relationships and provide travel solutions.
• Follow up on leads from campaigns, referrals, and inquiries.
• Achieve individual and team sales targets.
• Maintain CRM records.
• Coordinate with operations and suppliers for bookings.
• Upsell flights, hotels, visas, insurance, and activities.

Skills

Verbal communication (English & Hindi)

Persuasion and sales skills

CRM skills

Target-driven

Tools

CRM software

Job description

Travel Sales Executive (Inside Sales)

Pune, Maharashtra, India | Full-Time | genztourism

About genztourism

At genztourism, we help travellers create unforgettable experiences through curated domestic and international holiday packages. We are a fast-growing travel company focused on delivering exceptional customer service, personalized travel planning, and memorable journeys for our B2B and Corporate customers.

As we continue to expand, we are looking for passionate and energetic Travel Sales Executives to join our Pune office.

Role Overview

We are seeking highly motivated individuals who enjoy interacting with customers, understanding travel needs, and converting inquiries into bookings. This is a telephonic sales role focused on helping customers choose the right holiday packages while delivering an exceptional customer experience.

Key Responsibilities

• Handle inbound and outbound customer calls.
• Convert travel inquiries into confirmed bookings.
• Understand customer travel preferences and recommend suitable holiday packages.
• Build strong customer relationships and provide personalized travel solutions.
• Follow up on leads generated through digital campaigns, social media, referrals, and website inquiries.
• Achieve individual and team sales targets.
• Maintain accurate customer records in CRM.
• Coordinate with operations and suppliers for smooth booking execution.
• Upsell travel services including flights, hotels, visas, insurance, and activities.

Candidate Profile

• Excellent verbal communication skills in English and Hindi.
• Strong persuasion and sales skills.
• Positive attitude and customer-first mindset.
• Ability to build rapport over phone conversations.
• Comfortable working with sales targets and KPIs.
• Good computer and CRM skills.
• Passion for travel and tourism.

Preferred Experience

• 1-5 years of experience in tele-sales, travel sales, holiday sales, or customer relationship management.
• Freshers with exceptional communication skills may also apply.
• Experience selling domestic or international holiday packages will be an advantage.

What We Offer

• Attractive Fixed Salary + Incentives
• Performance-based Monthly Rewards
• Career Growth Opportunities
• Professional Sales Training
• Dynamic and Travel-Focused Work Environment
• Supportive Team Culture

Location

Pune Office