Travel Sales Agent

SHARDA CONSULTANCY SERVICES; Delhi; On-site; INR 300,000 - 540,000; Full time

Job summary

SHARDA CONSULTANCY SERVICES in Delhi-NCR is seeking a motivated Travel Sales Agent to assist clients with planning and booking travel arrangements, including flights, hotels, and packages.

The role emphasizes sales targets, customer service, and proficiency with GDS like Amadeus to present the best options and ensure smooth bookings. Join a dynamic team in a fast-paced environment and contribute to growth in the travel sector.

Qualifications

• Experience in travel sales and booking processes.
• Proficiency with GDS systems, especially Amadeus.
• Excellent communication and customer-service orientation.

Responsibilities

• Engage with clients to understand their travel needs and preferences.
• Provide expert advice on travel destinations, accommodations, and activities.
• Utilize GDS tools to book flights, hotels, and other travel services.
• Handle inquiries and resolve issues related to travel bookings.
• Maintain knowledge of travel industry trends and promotions.
• Achieve sales targets and contribute to team success.

Skills

Travel sales

GDS (Amadeus)

Communication skills

Interpersonal skills

Multi-tasking in fast-paced env

Customer-focused service

BPO/international sales experience

Tools

Amadeus GDS

Job description

We are seeking a motivated and dynamic Travel Sales Agent to join our team in the Delhi-NCR region. The ideal candidate will have a passion for travel and a strong background in sales, particularly in the travel industry. As a Travel Sales Agent, you will be responsible for assisting clients in planning and booking their travel arrangements, including flights, hotels, cruises, and holiday packages. You will leverage your knowledge of Global Distribution Systems (GDS) such as Amadeus to provide clients with the best options available.

Key Responsibilities

• Engage with clients to understand their travel needs and preferences.
• Provide expert advice on travel destinations, accommodations, and activities.
• Utilize GDS tools to book flights, hotels, and other travel services.
• Handle inquiries and resolve any issues related to travel bookings.
• Maintain up-to-date knowledge of travel industry trends and promotions.
• Achieve sales targets and contribute to the overall success of the team.

Required Skills

• Strong knowledge of travel sales and booking processes.
• Proficiency in GDS systems, particularly Amadeus.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and manage multiple tasks.
• Customer-focused with a passion for providing exceptional service.
• Experience in BPO or international sales is a plus.