Travel Desk Executive

MDIndia; Pune District; On-site; INR 201,000 - 335,000; Full time

Job summary

MDIndia is seeking a Travel Desk Executive to manage end-to-end travel arrangements for employees from our Wadgaonsheri, Pune office. This on-site, full-time role covers flight bookings, hotel reservations, ground transportation, policy guidance, and MIS reporting.

The ideal candidate will exhibit strong communication, solid MS Office skills, knowledge of GST basics, and experience with travel portals such as MMT and RBT. Prior travel operations experience is preferred.

Qualifications

• Graduate or diploma in Tours & Travels from a recognized institution.
• Strong organizational skills with attention to detail.
• Knowledge of travel platforms and ticketing systems.

Responsibilities

• Book and manage travel arrangements for employees.
• Handle flights, hotels and ground transport for staff.
• Maintain and update travel records and MIS reports.
• Negotiate corporate travel rates to reduce costs.
• Coordinate with travelers for changes and advisories.
• Provide information on travel policy and procedures.
• Reschedule flights and handle cancellations.
• Assist with GST invoicing basics.

Skills

Communication skills

MS Office

GST knowledge

Education

Any Graduate / Diploma in Tours & Travels

Tools

MMT

RBT

Job description

Designation - Executive

Location - Wadgaonsheri, Pune

Type - On site, Full Time

Job Overview:

The Travel Desk Executive will be responsible for handling end-to-end travel arrangements for employees or clients, including flight bookings, hotel reservations and ground transportation. The role requires excellent organizational skills, attention to detail, and knowledge of travel platforms and ticketing systems.

Key Responsibilities:

• Book and manage travel arrangements, including flights, accommodation, and ground transportation for employees
• Manage Ticketing portal [MMT, RBT]
• Maintain and update travel records, preparing relevant reports for HR and management as needed.
• Manage end-to-end travel plans.
• Cost-effectively booking [airlines, trains, local transport, and hotels]
• Communicate with the person traveling regularly to update them on any last-minute changes & government travel advisories.
• Update HR on travel/leaves to be properly recorded.
• Providing information about our travel desk including flights, hotels, car rentals & Company tour Policy.
• Manage emergency travel support and last-minute changes in the itinerary, including rescheduling flights and cancellations.
• Monitor and optimize travel costs, identify cost-saving opportunities, and negotiate corporate rates.
• Maintain MIS reports on travel activities, expenditures, and budgets.
• Provide traveler support during their journey for any issues or assistance needed.
• Good communication & MS Office knowledge.
• Basics accounting [tax invoice, credit note, proforma invoice] & GST [CGST, SGST & IGST] knowledge.
• Monitor travel budgets and expenses, ensuring that all travel arrangements are cost-effective. Negotiate rates and manage relationships with travel vendors.

Desired Candidates Profile

• Qualification - Any Graduate / Diploma in Tours & Travels