Travel Consultant

EnLive Trip Experiences Private Limited; South Delhi; Sur place; INR 250 000 - 450 000; Plein temps

Résumé du poste

EnLive Trip Experiences Private Limited is seeking a Travel Consultant to join our on-site team in South Delhi. You will engage with customers to understand their travel preferences, budgets, and schedules, and recommend suitable group, family, corporate, and customized tour packages.

You will plan itineraries, manage bookings and reservations, coordinate transportation and accommodations, and ensure travel arrangements run smoothly.

Qualifications

• Experience designing itineraries and end-to-end trips.
• Ability to plan group, family, corporate trips and customized options.
• Strong customer service to handle inquiries and expectations.
• Excellent communication and interpersonal skills in a diverse client base.
• Attention to detail and ability to manage multiple bookings and deadlines.
• Proficiency with booking platforms and basic computer applications.
• Prior travel consulting, tour operations, or hospitality exposure preferred.
• Education in tourism, hospitality, business or related field is a plus.

Responsabilités

• Understand customer preferences, budgets, and schedules.
• Plan itineraries and manage bookings and reservations.
• Coordinate transportation and accommodations and ensure smooth travel arrangements.
• Handle inquiries and provide destination information; resolve issues during trips.
• Maintain accurate records of bookings and payments; collaborate with vendors and internal teams.

Connaissances

Travel consulting

Travel management

Customer service

Communication

Organizational skills

Booking platforms

Record-keeping

Hospitality/travel experience

Formation

Tourism/hospitality/business education

Outils

Booking platforms

Record-keeping tools

Description du poste

Company Description

EnLive Trip Experiences Private Limited specializes in organizing group, family, and corporate trips primarily from Delhi and the NCR region. The company focuses on delivering quality facilities at competitive prices, helping travelers enjoy memorable trips within budget. In addition to standard packages, EnLive Trip Experiences offers customized tour options for both weekends and weekdays. The company is also known for organizing trips to off-beat destinations, creating unique travel experiences for diverse customer needs.

Role Description

This is a full-time, on-site Travel Consultant role based in South Delhi. The Travel Consultant will engage with customers to understand their travel preferences, budgets, and schedules, and recommend suitable group, family, corporate, and customized tour packages. Daily responsibilities include planning itineraries, managing bookings and reservations, coordinating transportation and accommodations, and ensuring all travel arrangements run smoothly. The role involves handling customer inquiries, providing destination information, resolving issues before and during trips, and maintaining accurate records of bookings and payments. The Travel Consultant will collaborate with vendors and internal teams to deliver high-quality, cost-effective travel experiences aligned with company standards.

Qualifications

• Candidates should possess skills in Travel Consulting and Travel Management to design itineraries and plan end-to-end trips.
• Candidates should possess skills in Travel Arrangements and Reservations to coordinate bookings for transport, accommodation, and activities.
• Candidates should possess strong Customer Service skills to handle inquiries, provide support, and manage customer expectations.
• Strong communication and interpersonal skills, with the ability to build rapport with diverse clients.
• Attention to detail, organizational skills, and the ability to manage multiple bookings and deadlines.
• Proficiency with booking platforms, basic computer applications, and record-keeping tools.
• Prior experience in travel consulting, tour operations, or hospitality is preferred.
• Relevant education in tourism, hospitality, business, or a related field is an advantage.