Travel Consultant

Kaabil; Ranchi; On-site; INR 300,000 - 500,000; Full time

Job summary

A leading sales and marketing firm is seeking a high-energy Tele-Sales Executive in Ranchi, Jharkhand. The role involves initiating outbound calls, managing leads through a CRM, and converting prospects into sales. Candidates should possess strong verbal communication skills, experience with CRM systems, and a proven ability to negotiate. Ideal for individuals with a passion for sales and a results-driven mindset. Join us to drive our sales team to success!

Qualifications

• Exceptional verbal communication skills with the ability to build rapport quickly over the phone.
• Proven experience working with CRM software and basic office tools.
• Strong negotiation and closing skills; able to handle rejection positively.
• Ability to type notes and navigate the CRM while maintaining fluid conversation.
• X years of experience in tele-sales, tele-marketing, or a similar customer-facing role is preferred.

Responsibilities

• Initiate high-volume outbound calls to prospective leads.
• Update the CRM with call notes, lead status, and customer details.
• Manage a pipeline of leads, ensuring timely follow-ups.
• Maintain a deep understanding of all packages to handle objections.
• Meet or exceed daily call volume targets and monthly sales quotas.

Skills

Exceptional verbal communication skills

Experience with CRM software

Strong negotiation and closing skills

Ability to multitask

Tools

Salesforce

HubSpot

Zoho

Excel

Google Sheets

Job description

Job Title: Inside Sales Associate / Tele-Sales Executive

Role Overview

We are looking for a high-energyTele-Calling Specialist to join our sales team. In this role, you will be responsible for reaching out to potential customers, pitching our service packages, and managing the entire lead lifecycle through our CRM system. Your primary goal is to convert cold or warm leads into confirmed sales while maintaining a clean and updated database.

Key Responsibilities

• Outbound Sales: Initiate high-volume outbound calls to prospective leads to promote and sell [Product/Service] packages.
• CRM Management: Diligently update the CRM (e.g., Salesforce, HubSpot, Zoho) with call notes, lead status, follow-up dates, and customer details.
• Lead Nurturing: Manage a pipeline of leads, ensuring timely follow-ups with prospects who expressed interest but didn't close immediately.
• Product Expertise: Maintain a deep understanding of all packages, pricing, and promotional offers to handle objections effectively.
• Target Achievement: Meet or exceed daily call volume targets and monthly sales quotas.
• Feedback Loop: Report common customer hurdles or technical issues to the management team to help improve the sales script.

Required Skills & Qualifications

• Communication: Exceptional verbal communication skills with the ability to build rapport quickly over the phone.
• Tech Savvy: Proven experience working withCRM software and basic office tools (Excel/Google Sheets).
• Persuasion: Strong negotiation and "closing" skills; ability to handle rejection with a positive attitude.
• Multitasking: Ability to type notes and navigate the CRM while maintaining a fluid conversation.
• Experience: [X] years of experience in tele-sales, tele-marketing, or a similar customer-facing role is preferred.

Performance Indicators (KPIs)

1. Conversion Rate: Percentage of calls turned into successful sales.
2. Call Volume: Average number of calls made per day.
3. CRM Accuracy: Ensuring no lead is left without a "next step" or status update.
4. Talk Time: Maintaining high engagement levels throughout the shift.