Travel Consultant

Navkar Travels Private Limited

Mumbai

On-site

INR 300,000 - 520,000

Full time

11 hours ago
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Job summary

Navkar Travels Private Limited in Mumbai is seeking a dedicated Travel Consultant for a full-time, on-site position. You will assist clients in planning and booking domestic and international trips, including flights, hotels, tours, and transportation, to deliver seamless travel experiences.

Your daily work includes understanding client requirements, proposing suitable options, preparing detailed itineraries, and managing reservations and payments.

Qualifications

  • Candidates should have experience advising clients and overseeing complete travel plans.
  • Experience with travel arrangements including flights, hotels, tours and transportation preferred.
  • Strong customer service skills with ability to respond to inquiries and resolve issues.
  • Familiarity with travel booking platforms, GDS systems, and online reservation tools is beneficial.
  • Strong communication and interpersonal skills; ability to negotiate with vendors.
  • Attention to detail, organizational skills, and ability to manage multiple bookings.

Responsibilities

  • Plan and book domestic and international travel for clients.
  • Prepare itineraries and manage reservations and documentation.
  • Coordinate with airlines, hotels and partners; resolve booking issues.
  • Provide timely customer support and maintain accurate records of bookings and payments.

Skills

Travel consulting
Travel management
Reservations
Customer service
Vendor negotiation
Attention to detail
Multitasking

Education

Diploma/degree in travel, tourism or hospitality

Tools

GDS systems

Job description

Company Description

Navkar Travels Private Limited is a travel services company based in Mumbai, offering customized travel solutions for individuals and corporate clients. The organization focuses on delivering reliable, cost-effective, and well-planned travel experiences across domestic and international destinations. Navkar Travels emphasizes personalized service, transparent processes, and attention to detail in every itinerary. The company values professionalism, customer satisfaction, and long-term client relationships, providing team members with opportunities to work in a dynamic, service-oriented environment.

Role Description

This is a full-time, on-site Travel Consultant role based in Mumbai. The Travel Consultant will assist clients with planning and booking domestic and international travel, including flights, hotels, tours, and transportation. Day-to-day responsibilities include understanding customer requirements, suggesting suitable travel options, preparing itineraries, and managing reservations and documentation. The role involves coordinating with airlines, hotels, and other partners, resolving booking issues, and ensuring a smooth travel experience for clients. The Travel Consultant will also handle inquiries, provide timely customer support, and maintain accurate records of bookings and payments.

Qualifications
  • Candidates should possess skills in Travel Consulting and Travel Management to effectively advise clients and oversee complete travel plans.
  • Candidates should possess skills in Travel Arrangements and Reservations to handle bookings for flights, accommodations, and related services.
  • Candidates should possess strong Customer Service skills to respond to inquiries, address concerns, and maintain positive client relationships.
  • Familiarity with travel booking platforms, GDS systems, and online reservation tools is beneficial.
  • Strong communication and interpersonal skills, with the ability to explain options clearly and negotiate with vendors.
  • Attention to detail, organizational skills, and the ability to manage multiple bookings and deadlines.
  • Prior experience in the travel or hospitality industry is preferred; a relevant diploma or degree in travel, tourism, or hospitality is an advantage.
  • Comfort with basic computer applications and maintaining digital records of client itineraries and transactions.
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