Travel Consultant

MAGI HOLIDAYS INDIA INTERNATIONAL PVT LTD; Ernakulam; On-site; INR 300,000 - 540,000; Full time

Job summary

Magi Holidays is a premium travel services brand providing personalized travel experiences across continents. The Travel Consultant role is on-site in Kochi, focusing on managing travel arrangements, consulting clients, and delivering exceptional service.

The position requires strong organizational skills, familiarity with travel products, and the ability to handle multiple bookings efficiently to ensure a seamless travel experience for clients.

Qualifications

• Experience in Travel Consulting and Travel Management.
• Excellent Customer Service and communication skills.
• Ability to manage Reservations efficiently.
• Ability to work in a fast-paced environment and meet deadlines.

Responsibilities

• Create and sell travel packages to clients.
• Book flights, hotels and transportation for client itineraries.
• Manage client itineraries and updates for changes.
• Provide exceptional customer service and post-booking support.
• Collaborate with team and maintain organized records.

Skills

Travel consulting

Travel management

Customer service

Reservations handling

Time management

Knowledge of global destinations

Industry experience

Job description

Company Description

Magi Holidays is a premium travel services brand, offering unique travel experiences across four continents. With associates in top global destinations, including India, Thailand, Singapore, Australia, and the USA, we provide personalized and global services. As a leading agency we specialize in a diverse range of travel solutions such as honeymoon packages, heritage tours, pilgrimages, and wildlife safaris. With more than two decades of experience and a management team that has worked globally in over 35 countries, we are committed to delivering unparalleled quality, efficiency, and value for money. At Magi Holidays, we create seamless and unforgettable journeys tailored to our customers' unique needs.

Role Description

This is a full-time on-site role for a Travel Consultant, based in Kochi. The Travel Consultant will manage travel arrangements, provide personalized travel consulting, coordinate reservations, and deliver exceptional customer service. Responsibilities include creating and selling travel packages, booking various travel services, managing client itineraries, and providing assistance to ensure an unmatched travel experience for clients. Collaboration with the team and exceptional organizational skills are key to success in this role.

Qualifications

• Proficiency in Travel Consulting and Travel Management
• Experience in managing Travel Arrangements, including flights, hotels, and transportation
• Excellent Customer Service and communication skills
• Competency in handling Reservations efficiently
• Ability to work in a fast-paced environment and meet deadlines
• Knowledge of global travel destinations and packages is an advantage
• Previous experience in the travel industry or related field is beneficial