Senior Travel Consultant

Total Holiday Options; Dwarka; On-site; INR 350,000 - 520,000; Full time

Job summary

Total Holiday Options in New Delhi seeks a proactive Travel Consultant to design and manage personalized itineraries, liaise with clients to understand preferences, and provide expert advice on destinations and travel arrangements.

You will book flights, accommodations, and tours to ensure smooth journeys, handle customer queries, and maintain high-quality service. Fluency in English is required; knowledge of additional languages is a plus; tourism or hospitality background is favored.

Qualifications

• Strong knowledge of travel booking systems and itinerary planning.

Responsibilities

• Create and manage personalized travel itineraries.

Skills

Travel booking systems

Itinerary planning

Destination expertise

Customer service

Communication skills

Multitasking

Problem-solving

Travel software tools

Fluency in English

Additional languages

Experience in travel industry

Education

Bachelor's degree in Tourism or Hospitality

Tools

Travel software

Job description

TOTAL HOLIDAY OPTIONS specializes in crafting customized tours to India, Nepal, Sri Lanka, and the Maldives, focusing on providing travellers with an immersive experience into the region’s rich culture and diverse environments. Renowned for offering exceptional value and unparalleled comfort, the company is committed to delivering high-quality travel experiences. As an active member of several industry associations, TOTAL HOLIDAY OPTIONS remains at the forefront of innovation. We are dedicated to creating memorable journeys that blend affordability and uniqueness for travellers worldwide.

Role Description

This is a full-time, on-site Travel Consultant role based in New Delhi. The Travel Consultant will be responsible for creating and managing personalized travel itineraries, liaising with clients to understand their preferences, and providing expert advice on destinations and travel arrangements. The role involves booking flights, accommodations, and tours to ensure a smooth travel experience for clients. The consultant will also handle customer queries, manage bookings, and ensure customer satisfaction through exceptional service.

Qualifications

• Strong knowledge of travel booking systems, itinerary planning, and destination expertise
• Excellent customer service and communication skills
• Ability to multitask, meet deadlines, and work effectively in a fast-paced environment
• Problem-solving skills to handle travel challenges and provide quick resolutions
• Proficiency in travel software and technology tools used for planning and reservations
• Experience in the travel industry or a related field is preferred
• A degree in Tourism, Hospitality, or a related discipline is an advantage
• Fluency in English is required; knowledge of additional languages is a plus