Travel Advisor Expert

Weekday AI (YC W21); Gurugram District; On-site; INR 400,000 - 600,000; Full time

Job summary

A leading travel consultancy is seeking a Travel Advisor Expert to provide exceptional customer service and curate personalized travel experiences. The ideal candidate will have at least 3 years of experience in the travel industry, a strong knowledge of destinations, and proven sales success. Responsibilities include conducting customer consultations, managing bookings, and staying updated on travel trends. This full-time position offers a salary range of Rs 400000 to Rs 600000 and is located in Gurgaon, India.

Qualifications

• Minimum 3 years of experience in the travel industry within a customer service or advisory role.
• Strong knowledge of popular travel destinations, cultures, and trends.
• Proven ability to meet or exceed sales targets in a travel-related environment.
• Excellent verbal and written communication skills.
• Strong negotiation and influencing abilities.

Responsibilities

• Conduct detailed consultations to understand customers' travel preferences and budgets.
• Design and curate customized travel itineraries using booking platforms.
• Identify upselling and cross-selling opportunities to enhance customer experiences.
• Manage bookings for flights, accommodations, tours, and other services.
• Stay informed about global travel trends and advisories.

Skills

Travel Sales

Pre-Sales & Customer Consultation

Itinerary Planning

Booking Management

Customer Relationship Management

Tools

Travel booking systems

Job description

This role is for one of the Weekday's clients. Salary range: Rs 400000 - Rs 600000 (INR 4-6 LPA). Min Experience: 1 year. Location: Gurgaon. Job Type: full-time.

We are seeking an enthusiastic and customer-focused Travel Advisor Expert to help clients plan memorable and seamless travel experiences. In this role, you will act as a trusted guide, understanding each traveler's preferences and curating personalized journeys that align with their interests and budgets. If you are passionate about travel, sales, and delivering exceptional customer experiences, this opportunity is for you.

Key Responsibilities

• Conduct detailed consultations to understand customers' travel preferences, budgets, and expectations
• Research, design, and curate customized travel itineraries using online tools and booking platforms
• Drive profitable sales by leveraging travel expertise and persuasive communication skills
• Identify upselling and cross-selling opportunities to enhance customer experiences and revenue
• Manage bookings for flights, accommodations, tours, transportation, and other travel services
• Provide ongoing support before and during travel to ensure a smooth and enjoyable experience
• Stay informed about global travel trends, destination updates, visa requirements, and travel advisories
• Gather and analyze customer feedback to improve services and offerings
• Collaborate with marketing, operations, and technology teams to share customer insights and enhance processes

Required Qualifications

• Minimum 3 years of experience in the travel industry within a customer service or advisory role
• Strong knowledge of popular travel destinations, cultures, and travel trends
• Proven ability to meet or exceed sales targets in a travel-related environment
• Proficiency with travel booking systems and related software tools
• Excellent verbal and written communication skills
• Strong negotiation and influencing abilities
• Ability to multitask and perform effectively in a fast-paced environment
• Strong problem-solving skills with the ability to handle challenging situations professionally and empathetically

Core Skills

• Travel Sales
• Pre-Sales & Customer Consultation
• Itinerary Planning
• Booking Management
• Customer Relationship Management