Transport Network Field Engineer Manager

Vi (Vodafone Idea); Jammu district; On-site; INR 800,000 - 1,200,000; Full time

Job summary

Vodafone Idea Limited in Jammu requires a Manager - Field Engineer for Transport to oversee transport network operations, including optics/DWDM/IP-MPLS, ensuring service quality and uptime. The role demands hands-on management of multi-vendor equipment and strong coordination with NOC and field teams.

You will drive preventive maintenance, optimize performance, and lead fault handling to minimize outages while delivering reliable voice and data services for Mobility and enterprise clients.

Qualifications

• 5-10 years of transport network experience in SP/OEM environments.
• Technical expertise in IP-MPLS/DWDM/OTN/MPLS-TP/Ethernet/SDH.
• Understanding of Mobility services such as 4G/VoLTE.

Responsibilities

• Deliver service experience to Mobility and enterprise customers.
• On-ground support to meet uptime and KPI targets.
• Coordinate with NOC, OEMs, Infra, and cross-functional teams to reduce MTTR.

Skills

Transport network experience

IP-MPLS

DWDM

OTN

MPLS-TP

Ethernet

SDH

VoLTE

Education

Graduate in Electronics/Computer Science

CCNA/JNCA/NRS-1

Tools

Huawei

ECI

Ciena

ZTE

Infinera

Tejas

Cisco

Juniper

Nokia devices

Job description

Manager - Field Engineer - Transport Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly ‘Digital India’ by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India. We're proud to be an equal opportunity employer. At VIL, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected and empowered to reach their potential and contribute their best. VIL's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our Values of Passion, Boldness, Trust, Speed and Digital. Consequently, our recruiting efforts are directed towards attracting and retaining best and brightest talents. Our endeavour is to be First Choice for prospective employees. VIL ensures equal employment opportunity without discrimination or harassment based on race, colour, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. VIL is an equal opportunity employer committed to diversifying its workforce.

Role Field Engineer - Transport

Job Level/ Designation M1 Function / Department Circle Operations/CZTM/ZTM/Transport Operations Location Jammu

Job Purpose

Responsible for Transport network ( Optics/DWDM/IP-MPLS etc) operations and the service experience Ensure quality of installations Execution of the task as assigned to mitigate network risks due to environment or other factors

Key Result Areas/Accountabilities

Deliver service experience to Mobility and enterprise customers. On ground support in the circle and central to meet uptime, fault KPI, performance KPI and Change management KPI. Execute the recovery operations and situation specific solutions to improve experience for Voice and Data services Handle the preventive maintenance of transport network to reduce outages, alarms , performance issues and equipment damage Deliver the NOC demands as the TAT, WFM compliance Maintain NDD and physical connectivity details Work with OEMs, transport, Infra ,OSP teams & NOC to reduce MTTR

Core Competencies, Knowledge, Experience

5-10 Years of Transport network Experience in service provider/OEM environment Technical expertise in IP-MPLS/DWDM,OTN,MPLS-TP, Ethernet ,SDH etc Understanding of Mobility services such as 4G, VoLTE desired. Hands on experience in managing Huawei/ECI/Ciena/ZTE/Infinera/Tejas /Cisco/Juniper/Nokia devices in a multi-vendor architecture Experience in equipment installation Extensive travelling Ability to work in dynamic and matrix organization Must have technical / professional qualifications Graduate in Electronics/Computer science CCNA/JNCA/NRS-1 Preferred Vodafone Idea Limited (formerly Idea Cellular Limited) An Aditya Birla Group & Vodafone partnership Experience Level Mid Level