Manager - TM - BSS O&M

Vodafone Idea Limited; Alwar; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Vodafone Idea Limited in India is seeking a Field Engineer O&M to manage cell sites including BTS/MW/BSC/RNC for field operations across the RAN network.

You will work under the Technology/Field Operations team handling preventive maintenance, fault rectification, and coordination with infra partners to ensure high availability and service quality.

Qualifications

• 6–8 years of telecom field experience.
• B.Tech / B.E in Telecommunication or equivalent.
• CCNA preferable.
• Hands-on knowledge of BTS, MW, BSC, RNC and related vendor equipment.
• Strong safety compliance and documentation skills.

Responsibilities

• Maintain 99.95% RAN availability and MW visibility to NOC.
• Adhere to preventive maintenance and SNOC/SAP/NSS processes.
• Perform site/MW/BSC/RNC fault rectification per OEM specs.
• Record NSS updates and conduct periodic inventory audits.
• Coordinate with infra partners for site infra upkeep.
• Coordinate with vendors, SMEs, IP/MPLS and SNOC for installs and troubleshooting.
• Supervise site AT/configuration and commissioning of new bases.
• Implement site changes within timelines for coverage/performance.
• Keep sites alarm-free and prioritize SA alarm resolution.
• Support IP and OEM governance and project tracking.

Skills

Field operations knowledge

BTS & Microwave handling

MPLS-TP knowledge

Test & Measurement equipment

Education

B.Tech / B.E in Telecom

CCNA preferable

Job description

Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly ‘Digital India’ by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India. We’re proud to be an equal opportunity employer. At VIL, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected and empowered to reach their potential and contribute their best. VIL's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our Values of Passion, Boldness, Trust, Speed and Digital. Consequently, our recruiting efforts are directed towards attracting and retaining best and brightest talents. Our endeavour is to be First Choice for prospective employees. VIL ensures equal employment opportunity without discrimination or harassment based on race, colour, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. VIL is an equal opportunity employer committed to diversifying its workforce.

Role

Field Engineer O&M

Job Level/ Designation

Manager – BSS O&M

Function / Department

Technology/Field Operation (RAN & MW)

Location

Respective Zone at Circle

Job Purpose

Managing cell site including BTS/MW/BSC/RNC for field level operational activities

Key Result Areas/Accountabilities

• To work on maintaining the 99.95% RAN Network Availability, 100% MW nodes are visibility to NOC & other MW NW KPIs within target.
• Adherence to Operational (Preventive maintenance, SAP & NSS) & SNOC processes (Ticketing & WFM).
• To carry out cell site/MW/ BSC/RNC site field level operational activities & fault rectification in strict compliance with the VIL operations guidelines to meet defined Service level KPIs.
• Record keeping / NSS update & periodic Audit on change in inventory & Spares movement
• On time Preventive Maintenance, raising issues to IPs & maintaining IP environmental requirements as per OEM specifications. Ensure faults are not repeating.
• Coordination with infra partners on maintaining the upkeep of the infra equipment so as to protect active equipment.
• Integration & Commissioning of BTS & M/W sites including external alarms.
• Coordination with Vendor , SME, Optical, IP/MPLS & SNOC Team for site installation & various operational / troubleshooting activities.
• Responsible for supervising, Site AT / configuration and commissioning of new base station sites and MW hops.
• Implementing Site related physical / configuration changes within defined timelines for coverage or performance requirements.
• Maintain Sites & Nodes alarm free while addressing SA alarms on priority.
• Check SNOC reports / trends for Alarm clearance & fault rectification purpose
• Support Zonal / circle level IP & OEM governance and various operational activity progress / special project tracking
• Support for New feature / Pilot in respective territory. Train off role team on process, technology knowledge transfer & to give configuration / troubleshooting support.

Core Competencies, Knowledge, Experience

• Well versed knowledge in Telecom equipment handling, Field deployed technology knowledge (Controller node, BTS & Microwave, Packet transport network, MPLS-TP etc.) along with Installation, commissioning, integration and troubleshooting knowledge of various OEM equipment.
• Basic knowledge of Passive Infra (SMPS/Battery Bank/DG/ACDB/DCDB, grounding) for cell sites.
• Knowledge on HSW and Safety compliance and implementation on daily work.
• Hands on experience of Test & Measurement equipment

Must Have Technical / Professional Qualifications

Experience: 6 – 8 Years. Qualification: B.Tech /B.E with equivalent Telecom. Qualification CCNA preferable Vodafone Idea Limited (formerly Idea Cellular Limited) An Aditya Birla Group & Vodafone partnership