Training Manager & Soft Skill Trainer

Nath Outsourcing Solutions Pvt. Ltd.; Sahibzada Ajit Singh Nagar; On-site; INR 111,600 - 167,400; Full time

Benefits offered by this job

Leadership exposure

Dynamic work environment

Job summary

A leading outsourcing firm in Mohali is seeking experienced training professionals: an RCM Training Manager to drive end-to-end training operations and a Soft Skills Trainer to enhance the interpersonal capabilities of the workforce. Candidates should have robust experience in their respective fields and a passion for driving performance. The roles promise leadership exposure and a dynamic environment.

Qualifications

• 10+ years of experience in RCM, including 5+ years in training leadership.
• 3+ years as a Soft Skills Trainer with expertise in adult learning.

Responsibilities

• Lead RCM training operations and strategy across multiple verticals.
• Facilitate interactive training sessions and provide coaching.
• Measure effectiveness of training programs using established metrics.

Skills

RCM knowledge

Training leadership

Facilitation skills

Public speaking

Curriculum design

Education

Bachelor's degree

Tools

MS Office

LMS tools

Job description

Hiring RCM Training Manager & Soft Skills Trainer | Mohali

Location: Mohali, Punjab (Work from Office)

Employment Type: Full-Time

Are you a seasoned training professional passionate about building capability and driving performance? We are expanding our L&D function and are looking for two key leaders to join our team in Mohali!

RCM Training Manager

We are hiring an experienced RCM Training Manager to lead and manage end-to-end training operations across multiple RCM verticals. You will be the architect of our RCM knowledge base, ensuring our teams are equipped for excellence.

Key Responsibilities

• Develop and lead the overall RCM training strategy across all functions (AR, Denials, Payment Posting, Charge Entry, etc.).
• Conduct TNA and design/deliver process-specific, client-specific, and compliance training modules.
• Lead & mentor a team of RCM Trainers; manage induction, cross‑training, and upskilling.
• Track training performance—assessments, certification, and productivity readiness.
• Drive post‑training performance improvement in collaboration with Operations & Quality.
• Ensure all training content complies with HIPAA/PHI requirements.

Ideal Candidate Profile

• Bachelor’s degree with 10+ years in RCM, including 5+ years in training leadership.
• Strong knowledge of U.S. Healthcare Revenue Cycle, payer guidelines, and RCM workflows.
• Hands‑on experience in multiple RCM domains (AR, Denials, CE, PP, Credentialing, Coding).
• Proficient in MS Office, LMS tools, and curriculum design.

Soft Skills Trainer (5+ Years Experience)

We are seeking a dynamic Soft Skills Trainer to enhance the interpersonal and professional capabilities of our workforce. You will be a catalyst for personal and professional growth across the organization.

Key Responsibilities

• Facilitate vibrant, interactive sessions in various formats—in-person workshops and virtual webinars.
• Partner with department heads to conduct needs assessments and align programs with business goals.
• Provide one‑on‑one coaching to employees and managers to reinforce learning.
• Develop high‑quality training materials and measure program effectiveness using established models.

Ideal Candidate Profile

• Proven 3+ years of experience as a Soft Skills or Corporate Trainer.
• Exceptional facilitation and public speaking skills with the ability to captivate an audience.
• Deep knowledge of adult learning principles and instructional design.
• Certification in methodologies like DiSC, MBTI, or Crucial Conversations is a significant plus.

Why Join Us?

• Dual Growth Path: Excel as a deep‑domain expert or a broad behavioral influencer.
• Strategic Impact: Play a pivotal role in enhancing our organizational effectiveness.
• Leadership Exposure: Work closely with senior leadership and influence people development strategy.
• Dynamic Environment: Be part of a fast‑growing, energetic, and supportive team culture.

If you are ready to shape the future of learning and development with us, we would love to hear from you.

Apply Now!

Email your CV to [e-mail] or [e-mail]. While applying, clearly mention if you are applying for RCM Training Manager or Soft Skills Trainer.