Trainer II

TP; Mumbai, Thane; Hybrid; INR 600,000 - 900,000; Full time

Benefits offered by this job

On-site and work-at-home programs

Job summary

Teleperformance in Mumbai seeks a skilled Trainer II to design and deliver effective training programs for employees. You will conduct workshops, create engaging learning materials, and collaborate with subject matter experts to develop new content.

Ideal candidates have strong communication skills and experience with adult learning principles and e-learning tools, supporting both on-site and work-from-home programs.

Qualifications

• Minimum 2 years of experience in training or a related field.
• Excellent communication and interpersonal skills.
• Experience with adult learning principles and instructional design.
• Familiarity with e-learning platforms and authoring tools.
• Ability to work effectively with diverse groups of people.

Responsibilities

• Develop and deliver high-quality training programs to employees.
• Conduct workshops, seminars, and other training sessions on various topics.
• Create engaging learning materials and presentations.
• Evaluate employee performance and provide feedback.
• Collaborate with subject matter experts to develop new training programs.
• Stay current with industry trends and developments.

Skills

Training delivery

Communication

Interpersonal skills

Analytical thinking

Adult learning

Tools

LMS

Articulate/Authoring tools

Job description

Looking for a skilled Trainer II to join our team in Domestic. The ideal candidate will have excellent communication skills and the ability to work effectively with diverse groups of people.

Roles and Responsibility

• Develop and deliver high-quality training programs to employees.
• Conduct workshops, seminars, and other training sessions on various topics.
• Create engaging learning materials and presentations.
• Evaluate employee performance and provide feedback.
• Collaborate with subject matter experts to develop new training programs.
• Stay current with industry trends and developments.

Job Requirements

• Minimum 2 years of experience in training or a related field.
• Excellent communication and interpersonal skills.
• Ability to work effectively with diverse groups of people.
• Strong analytical and problem-solving skills.
• Experience with adult learning principles and instructional design models.
• Familiarity with e-learning platforms and authoring tools.

About Company

Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and work-at-home programs, ensure flexibility and broad reach. We emphasize the importance of our employees, fostering enduring relationships within our teams and communities. Our dedication to employee satisfaction distinguishes us. We utilize advanced support technologies and processes engineered to achieve outstanding results. We cultivate lasting client relationships and make positive contributions to our local communities.