Trainer

SHAI Health; Chennai District; On-site; INR 800,000 - 1,100,000; Full time

Job summary

SHAI Health is seeking a seasoned Medical Coding Trainer to develop and deliver comprehensive education programs for coders. You will create manuals, slides, quizzes, and conduct hands-on training in ICD-10, CPT, HCPCS, and billing procedures.

The role requires CPC or CCS certification, 6+ years in medical coding with mentoring experience, and the ability to lead workshops, webinars, and e-learning modules while ensuring HIPAA compliance and adherence to regulatory guidelines.

Qualifications

• High school diploma or equivalent; an Associate’s orBachelor’s degree in Health Information Management, Medical Billing andCoding, or a related field is preferred.
• Certified Professional Coder (CPC) from AAPC or CertifiedCoding Specialist (CCS) from AHIMA is required.
• A minimum of 6 years of experience in medical coding, with at least 2 years in training or mentoring.
• Experience with medical coding software and electronic health record (EHR) systems is highly desirable.

Responsibilities

• Develop comprehensive training materials, including manuals, slides, and quizzes, to support medical coding education.
• Conduct hands-on training for new coders, covering essential coding systems (ICD-10, CPT, HCPCS), coding software, and billing procedures.
• Provide refresher courses and ongoing education for current coders to ensure they are up-to-date with the latest coding guidelines and regulations.
• Utilize various teaching methods such as lectures, workshops, webinars, and e-learning modules to accommodate different learning styles.
• Ensure all trainees and coders understand and adhere to current coding standards, including HIPAA compliance, Medicare and Medicaid rules, and payer-specific requirements.
• Monitor and assess coder performance through coding audits, assessments, and practical evaluations.
• Provide one-on-one coaching and mentoring to coders, addressing areas of difficulty and improving coding accuracy and productivity.
• Facilitate problem-solving sessions to resolve complex coding issues.

Skills

ICD-10

CPT

HCPCS

HIPAA

Medical terminology

Education

Bachelor’s degree in Health Information Management

Associate’s degree in Health Information Management

Tools

Medical coding software

Electronic Health Records

Job description

• Develop comprehensive training materials, including manuals,slides, and quizzes, to support medical coding education.
  
• Conduct hands‑on training for new coders, covering essentialcoding systems (ICD-10, CPT, HCPCS), coding software, and billingprocedures.
  
• Provide refresher courses and ongoing education for currentcoders to ensure they are up‑to‑date with the latest coding guidelinesand regulations.
  
• Utilize various teaching methods such as lectures, workshops,webinars, and e‑learning modules to accommodate different learningstyles.
  
• Ensure all trainees and coders understand and adhere tocurrent coding standards, including HIPAA compliance, Medicare andMedicaid rules, and payer‑specific requirements.
  
• Monitor and assess coder performance through coding audits,assessments, and practical evaluations.
  
• Provide one‑on‑one coaching and mentoring to coders,addressing areas of difficulty and improving coding accuracy andproductivity.
  
• Facilitate problem‑solving sessions to resolve complex codingissues.
  

Ongoing Support& Troubleshooting:

• Act as a point of contact for coders who need assistance withcoding queries, case reviews, and technical troubleshooting.
  
• Offer continuous support to coders, answering questionsrelated to coding guidelines, regulatory changes, and coding bestpractices.
  
• Stay current on updates to ICD-10, CPT, HCPCS codes, and otherrelevant coding systems to ensure that all coders are working with themost up‑to‑date information.
  

Quality Control& Performance Monitoring:

• Conduct regular audits of coder work to ensure the accuracy ofcode selection, proper documentation, and adherence to payer policies.
  
• Provide detailed feedback to coders and supervisors on codingaccuracy, compliance, and areas for improvement.
  
• Review and analyze coding errors to identify trends and rootcauses, implementing corrective actions as needed.
  

Documentation& Reporting:

• Track and document coder progress through training sessions,assessments, and audits.
  
• Prepare reports on coder performance, training outcomes, andareas for improvement for management.
  
• Maintain records of training activities, certifications, andcompliance with industry standards.
  

ContinuousLearning & Industry Updates:

• Attend workshops, webinars, and conferences to stay informedabout the latest coding trends, regulatory changes, and software tools.
  
• Incorporate new coding standards, changes in healthcarepolicies, and industry updates into training materials and programs.
  
• Share insights with team members to foster a culture ofcontinuous learning.
  

Collaboratewith Team Members:

• Work closely with coding supervisors, managers, and otherdepartments to ensure that training programs align with organizationalneeds and compliance requirements.
  
• Participate in team meetings to provide feedback andcollaborate on process improvements for training and coding operations.
  

Qualifications:

Education andExperience:

• High school diploma or equivalent; an Associate’s orBachelor’s degree in Health Information Management, Medical Billing andCoding, or a related field is preferred.
  
• Certified Professional Coder (CPC) from AAPC or CertifiedCoding Specialist (CCS) from AHIMA is required.
  
• A minimum of 6 years of experience in medical coding, with atleast 2 years of experience in a training or mentoring role.
  
• Experience with medical coding software and electronic healthrecord (EHR) systems is highly desirable.
  

Knowledge andSkills:

• Strong knowledge of ICD-10, CPT, HCPCS coding systems, andmedical terminology.
  
• In-depth understanding of federal and state healthcareregulations, including HIPAA, Medicare, and Medicaid coding requirements.
  
• Proven ability to design, develop, and deliver effectivetraining programs.
  
• Excellent verbal and written communication skills, with theability to explain complex topics in simple terms.
  
• Strong organizational skills and the ability to managemultiple tasks or projects simultaneously.
  
• Ability to work with diverse teams and provide constructivefeedback to improve performance.