Trade Lifecycle Manager - Vice President

JPMorgan Chase & Co.; Bengaluru; On-site; INR 3,000,000 - 6,000,000; Full time

Job summary

JPMorgan Chase & Co. in Bengaluru is seeking a Wash Account Management Lead Vice President to own end-to-end wash account processing across rates, credit, equity, and commodities.

You will lead a seven-person team, drive timely breaks resolution, and uphold strict controls within the derivatives lifecycle. You will partner with front, middle, and derivatives areas, ensuring accurate, compliant operations while driving continuous improvements and strategic initiatives across the settlements

Qualifications

• Proven people leadership experience including coaching and performance management.
• Strong stakeholder management across front/middle office and operations with clear escalation.
• Client service mindset with professional, timely, solution-oriented engagement.
• Excellent organizational skills to manage multiple queues and priorities.
• Solid understanding of operational risk and controls with accuracy standards.
• Derivatives product knowledge and OTC lifecycle expertise including break resolution.
• Analytical problem-solving with root-cause focus and metrics-driven execution.
• Proficient in MS Outlook, Excel, Word, and PowerPoint in a fast-paced setting.

Responsibilities

• Lead, coach, and develop a seven-person wash account management team with aligned goals.
• Act as the primary escalation point for front office, middle office, and derivatives partners.
• Manage team capacity, coverage, and queue health to reduce aged breaks.
• Oversee daily workflow, ensuring timely investigation, resolution, and escalation of breaks.
• Maintain strong product knowledge to self-serve investigations and reduce dependencies.
• Ensure compliance with control frameworks and regulatory requirements with high accuracy.
• Drive performance against daily/weekly metrics through reporting, root-cause analysis, and improvements.

Skills

People leadership

Stakeholder management

Client service mindset

Organizational skills

Operational risk & controls

Derivatives knowledge

Analytical problem solving

MS Office proficiency

Tools

Excel

Outlook

PowerPoint

Word

Job description

Make your mark leading a high-impact settlements team with strong mobility, skill growth, and visible stakeholder partnership across the derivatives lifecycle.

As a Wash Account Management Lead Vice President within Derivative Settlements, you own end-to-end wash account management processing across rates, credit, equity, and commodities products. You lead an approximately seven-person team, drive timely break and exception resolution, and reduce aged and outstanding items through disciplined operating routines and escalation management. You ensure adherence to controls and regulatory requirements while delivering continuous process improvements and strategic initiatives across the settlements operating model.

Job Responsibilities:

• Lead, coach, and develop an approximately seven-person wash account management team, setting goals aligned to business standards and performance targets.
• Act as the primary escalation point for stakeholders across front office, middle office, and derivatives partners.
• Manage team capacity, coverage, and queue health to reduce aged and outstanding breaks.
• Oversee daily workflow execution, ensuring timely investigation, resolution, and escalation of breaks and exceptions.
• Maintain strong derivatives product and lifecycle knowledge to self-serve investigations and reduce dependency on other teams.
• Ensure compliance with control frameworks and regulatory requirements, reinforcing a strong risk-and-controls culture and high-accuracy standards.
• Drive performance against daily and weekly metrics through reporting, trend review, root-cause analysis, corrective action plans, and workflow and process improvements.

Required qualifications, skills, and capabilities:

• Demonstrated people leadership experience, including team management, coaching, performance management, and goal setting.
• Proven stakeholder management and influencing skills across front office, middle office, and operations, including clear escalation to senior stakeholders.
• Client service mindset with professional, timely, solution-oriented engagement.
• Strong organizational and prioritization skills to manage multiple queues, deadlines, and competing priorities.
• Strong understanding of operational risk and controls with disciplined adherence to procedures and accuracy standards.
• Derivatives product knowledge and over-the-counter derivatives lifecycle expertise, including exception and break resolution.
• Analytical problem-solving capability with a root-cause approach and focus on preventative actions, with metrics-driven execution against daily and weekly targets.
• Proficiency with Microsoft Outlook, Excel, Word, and PowerPoint, with flexibility and adaptability in a fast-paced operating environment.