Trade Lifecycle Manager - Vice President

JPMorganChase; Mumbai; On-site; INR 4,000,000 - 7,000,000; Full time

Job summary

JPMorganChase in Mumbai is seeking a Senior Trade Lifecycle Manager to coordinate across the custody trade lifecycle and promote swift closure of issues. You will partner with internal operations to drive improvements and lead knowledge-sharing across teams.

The role demands 10+ years in financial services, strong data analytics, and experience with BI tools such as Alteryx and Tableau, plus familiarity with AI-driven solutions.

Qualifications

• 10+ years in Financial Services with custody/trade lifecycle knowledge.
• Strong analytics skills and experience with BI tools like Alteryx and Tableau.
• Familiarity with AI capabilities and prompt engineering for in‑house tools.

Responsibilities

• Serve as broker-facing contact across the custody trade lifecycle.
• Lead research to identify lifecycle trends and root causes for improvements.
• Build standardized operating practices across CICS and Depository Operations.
• Use data-driven approaches to identify bottlenecks and drive enhancements.
• Ensure broker queries meet SLAs and escalate dependencies as needed.
• Drive automation and workflow optimization using BI and AI capabilities.

Skills

Financial markets product knowledge

Data analytics

BI tools (Alteryx, Tableau)

LLM capabilities & prompt engineering

Stakeholder management

Delivery of multiple projects

Tools

Alteryx

Tableau

Job description

Job Description

Job Summary As a Trade Lifecycle Manager in the Custody and Depository Operations team, you serve as a broker‑facing point of contact across the custody trade lifecycle, partnering with internal operations teams to promote exceptions and breaks through to closure.

• Serve as a broker-facing point of contact across the custody trade lifecycle, partnering with internal operations teams to drive exceptions and breaks through to closure.
• Lead research and investigations with relevant operations managers to understand weekly lifecycle trends, exception themes, and root causes, and translate findings into actionable improvements.
• Build and maintain standardized operating practices across CICS and Depository Operations functions, and deliver periodic knowledge-share sessions to improve consistency and execution quality.
• Use a data-driven approach to identify bottlenecks and performance opportunities, and implement measurable enhancements to lifecycle outcomes (e.g., faster resolution times, fewer repeats).
• Ensure broker queries and requests are handled within agreed SLAs, escalating operational dependencies as needed to deliver timely outcomes.
• Drive automation and workflow optimization initiatives (including use of BI and AI capabilities) to improve transparency, reduce manual touchpoints, and enhance scalability across regions.

Required qualifications, capabilities, and skills

• Minimum 10 years in the Financial Services industry, with strong financial markets product knowledge and a solid understanding of the Custody transaction / trade lifecycle (including settlements).
• Strong understanding of data analytics, with hands‑on experience using BI tools such as Alteryx and Tableau.
• Knowledge of LLM capabilities and prompt engineering to deliver AI-based solutions using in‑house tools and platforms.
• Strong stakeholder management skills and ability to work closely with business partners across Operations and related functions.
• Ability to work under tight deadlines, organise and prioritise effectively, and manage multiple deliverables concurrently.
• Strategic thinking paired with practical execution and ownership.
• Strong oral and written communication and presentation skills, including the ability to convey clear messages to both internal teams and external counterparts (brokers).

ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognise that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About The Team

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.