Trade Lifecycle Manager - Vice President

JPMorgan Chase & Co.; Mumbai; On-site; INR 2,800,000 - 4,800,000; Full time

Job summary

JPMorgan Chase & Co. in Mumbai is seeking a seasoned Trade Lifecycle Manager to act as the broker-facing contact across the custody trade lifecycle. You will partner with internal operations to resolve exceptions and ensure smooth settlements.

The role requires deep financial markets knowledge, strong data analytics skills with Alteryx/Tableau, and experience applying AI/LLM-based solutions. Excellent stakeholder communication is essential.

Qualifications

• 10+ years in Financial Services with custody trade lifecycle knowledge.
• Hands-on analytics using BI tools such as Alteryx and Tableau.
• Knowledge of LLM capabilities and AI-based solutions.
• Strong stakeholder management across Operations and partners.
• Ability to meet tight deadlines and manage multiple deliverables.
• Strategic thinking with practical execution and ownership.
• Excellent written and verbal communication for brokers and teams.

Responsibilities

• Serve as a broker-facing point of contact across the custody trade lifecycle, partnering with internal operations teams to drive exceptions and breaks through to closure.
• Lead research and investigations with relevant operations managers to understand weekly lifecycle trends, exception themes, and root causes, and translate findings into actionable improvements.
• Build and maintain standardized operating practices across CICS and Depository Operations functions, and deliver periodic knowledge-share sessions to improve consistency and execution quality.
• Use a data-driven approach to identify bottlenecks and performance opportunities, and implement measurable enhancements to lifecycle outcomes (e.g., faster resolution times, fewer repeats).
• Ensure broker queries and requests are handled within agreed SLAs, escalating operational dependencies as needed to deliver timely outcomes.
• Drive automation and workflow optimization initiatives (including use of BI and AI capabilities) to improve transparency, reduce manual touchpoints, and enhance scalability across regions.

Skills

Financial markets knowledge

Custody trade lifecycle

Data analytics

Alteryx

Tableau

LLM capabilities

Stakeholder management

Communication

Tools

Alteryx

Tableau

Job description

Job Summary

As a Trade Lifecycle Manager in the Custody and Depository Operations team, you serve as a broker-facing point of contact across the custody trade lifecycle, partnering with internal operations teams to promote exceptions and breaks through to closure.

Job responsibilities

• Serve as a broker-facing point of contact across the custody trade lifecycle, partnering with internal operations teams to drive exceptions and breaks through to closure.
• Lead research and investigations with relevant operations managers to understand weekly lifecycle trends, exception themes, and root causes, and translate findings into actionable improvements.
• Build and maintain standardized operating practices across CICS and Depository Operations functions, and deliver periodic knowledge-share sessions to improve consistency and execution quality.
• Use a data-driven approach to identify bottlenecks and performance opportunities, and implement measurable enhancements to lifecycle outcomes (e.g., faster resolution times, fewer repeats).
• Ensure broker queries and requests are handled within agreed SLAs, escalating operational dependencies as needed to deliver timely outcomes.
• Drive automation and workflow optimization initiatives (including use of BI and AI capabilities) to improve transparency, reduce manual touchpoints, and enhance scalability across regions.

Required qualifications, capabilities, and skills

• Minimum 10 years in the Financial Services industry, with strong financial markets product knowledge and a solid understanding of the Custody transaction / trade lifecycle (including settlements).
• Strong understanding of data analytics, with hands-on experience using BI tools such as Alteryx and Tableau.
• Knowledge of LLM capabilities and prompt engineering to deliver AI-based solutions using in-house tools and platforms.
• Strong stakeholder management skills and ability to work closely with business partners across Operations and related functions.
• Ability to work under tight deadlines, organize and prioritize effectively, and manage multiple deliverables concurrently.
• Strategic thinking paired with practical execution and ownership.
• Strong oral and written communication and presentation skills, including the ability to convey clear messages to both internal teams and external counterparts (brokers).