Trade Flow Support - Trading Infrastructure Support

Squarepoint Technologies India; Bengaluru; On-site; INR 1,500,000 - 2,600,000; Full time

Job summary

Squarepoint Technologies India is seeking a Trading Infrastructure Support Engineer to join a high-velocity global team ensuring high availability of IaaS, Build & Deploy, and trading services. You will provide L1/L2 support across APAC, EMEA and AMER regions, monitor systems, and drive automation improvements.

The role requires strong Linux/Unix, Python and container skills, with experience in CI/CD, monitoring, and databases.

Qualifications

• 4+ years of support experience.
• Experience in Linux/Unix administration (RHEL/CentOS/OEL preferred).
• Proficiency in Python, Bash scripting.
• Knowledge of storage protocols (NFS, GPFS).
• Experience with Infrastructure automation (Chef, Puppet or Ansible).
• Experience with Kafka or similar messaging buses.
• Experience with CI/CD tooling.
• Experience with Monitoring infrastructure (ELK and Prometheus).
• Database administration experience (MySQL or PostgreSQL).
• Experience with container software (Docker, Kubernetes, Helm).
• Working knowledge of TCP/IP, multicast, tcpdump, NTP/PTP.
• Bachelor’s Degree in Computer Science, Engineering or related subject.

Responsibilities

• Provide monitoring and L1/L2 support across all services and quickly react to outages.
• Identify, analyze and correct alerts and issues and escalate when needed.
• Interact with trading community, vendors, development and infra teams.
• Oversee automated processes, scheduled jobs and reports.
• Manage user requests: track, review, update, resolve, close.
• Drive continuous improvements via automation and cross-team collaboration.

Skills

4+ years experience

Linux/Unix

Python

Bash scripting

Storage protocols

Automation tools

Kafka

CI/CD

Monitoring ELK/Prometheus

DB Admin

Containers (Docker/K8s)

Networking basics

Education

Bachelor's Degree in CS/Engineering or related

Tools

Chef

Puppet

Ansible

Job description

Job Summary:

Position Overview:

The Trading Infrastructure Support Engineer will be part of a highly talented team of support engineers responsible for ensuring high availability of Squarepoints mission critical services such Infrastructure as a Service (IaaS), Build & Deploy, Research and Trading. The candidate will be responsible for providing L1/L2 support across all services globally distributed across APAC, EMEA and AMER regions.

• Provide monitoring and L1/L2 support across all services and quickly react to any outages to maintain a highly available environment
• Quickly identify, analyze and correct alerts & issues and/or escalate to minimize trade flow impact and preempt outages
• Intensive interaction with trading community, external vendors, development and infrastructure teams
• Oversee automated processes, scheduled jobs and regular reports
• Manage users’ requests: track requests, review approvals, updates, resolution, closure, etc.
• Identify inefficiencies such as repetitive activities, manual processes and suboptimum tools/workflows to drive continuous improvements via automation, collaboration with internal and external teams.

Required Qualifications:

• 4+ years of support experience a must
• Experience in Linux/Unix administration (RHEL/CentOS/OEL preferred)
• Proficiency in Python, Bash scripting
• Good working knowledge of storage and different storage protocols (nfs gpfs a plus)
• Experience with Infrastructure automation (Chef, Puppet or Ansible)
• Experience with Kafka or like messaging buses
• Experience with CICD tooling
• Experience with Monitoring infrastructure (ELK and Prometheus preferred)
• Database administration experience (MySql or PosgreSql preferred)
• Experience in container software administration (Docker, Podman, Kubernetes, GKE or Helm preferred)
• Working knowledge with TCP/IP, multicast, tcpdump, clocking (PTP, NTP)
• Ability to navigate network equipment command line
• Bachelor’s Degree in Computer Science, Engineering or related subject.

Nice to have:

• Highly organized, detailed, control oriented, enjoys solving problems and brings in a "take charge" attitude
• Strong verbal/written communication skills required to support daily interaction with internal teams, external vendors and service providers
• Self-motivated individual that takes initiatives and has an ownership & accountability mindset
• Must show the ability to make quick decisions and establish priorities in a multi-tasking & fast-paced environment
• Knowledge of ITIL is an advantage.