Trade Finance Services Representative

Bank of America Corporation; Chennai; On-site; INR 600,000 - 900,000; Full time

Job summary

Bank of America in Chennai, Tamil Nadu, India is seeking a trade finance operations professional to independently perform a range of routine and non‑routine support tasks in trade finance servicing, adhering to bank policies and regulatory requirements. Responsibilities include processing transactions, follow‑ups, middle office support, and handling irregular cases to ensure high‑quality service.

The role requires 2–6 years of banking operations experience, plus strong communication, teamwork,

Qualifications

• 2–6 years of experience in bank operations processing.
• Graduate or MBA from a reputed institute.
• Strong communication and teamwork skills.

Responsibilities

• Process all trade transactions in line with policies and service standards.
• Follow up on tasks, provide middle office support, and handle irregular cases.
• Ensure compliance with internal policies and local regulations.
• Identify and escalate suspicious transactions.
• Improve capabilities through training and system enhancements.

Skills

Graduate/MBA

Verbal & Written Communication

Teamwork & Deadlines

Analytical & Interpersonal

Computer Skills

Process Improvement

Volume Handling

Work Under Pressure

Education

MBA/Graduate

Job description

Job Description

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role‑specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

This job is responsible for independently performing a variety of routine and non‑routine support functions related to trade finance servicing by following established bank policies and procedures. Key responsibilities include processing trade transactions, performing follow‑up tasks, providing middle office support, handling irregular cases, and ensuring compliance with internal policy and local regulatory requirements. Job expectations include proactively improving capabilities to drive operational excellence and support delivery of exceptional client service.

Responsibilities

• Processes all functions of trade transactions and maintains a high quality of work by ensuring adherence with all procedures, practices, and service delivery standards
• Identifies and escalates suspicious transactions and ensures compliance with internal policy and local regulatory requirements
• Researches and analyzes all trade transactions that require specialized, sensitive, or exception handling that may require escalation
• Manages risk by ensuring transactions are handled efficiently and proactively, identifying and escalating potential risks
• Develops capabilities and competencies through self‑study or participation in trainings on system enhancements

Skills

• Graduate/MBA from a reputed institutes with about 2 to 6 years’ of experience in operations processing in a bank
• Effective verbal and written communication skills
• Ability to work in a team and within stiff time deadlines
• Good Analytical and Inter‑personal skills
• Good Computer skills
• Quality conscious and having flair for constant process improvement
• Ability to manage volumes with accuracy
• Ability to cope with pressure during rush hours