Tour Leader

Anubhav Holidays; Mumbai; On-site; INR 350,000 - 520,000; Full time

Job summary

Anubhav Holidays seeks an experienced Tour Manager to lead groups across India from start to finish, ensuring memorable journeys and safe travel.

You will manage pre-tour communications with hotels and partners, oversee on-tour logistics and check-ins, handle emergencies, and capture traveler feedback to continually improve experiences.

Qualifications

• 2+ years of experience as a Tour Manager or Tour Leader in the field.
• People person with pleasant, outgoing demeanor who enjoys diverse travelers.
• Ability to work independently and adapt quickly when plans change.
• Solid knowledge of travel documents, visa formalities and airline rules.
• Passion for history, culture, food and geography, and the ability to share insights naturally.
• Willingness to learn languages; Marathi helpful.

Responsibilities

• Handle pre-tour communication with itineraries, destinations, and culture.
• Coordinate with hotels, homestays and partners to ensure arrangements are in order.
• Manage on-tour logistics, assist tourists with check-in and accommodation.
• Respond to questions, deal with emergencies, and help with problems that arise.
• Obtain feedback from travelers after each trip.

Skills

People skills

Independence

Travel documents

Visa knowledge

Airline rules

Marathi language

2+ years Experience

Job description

Role & responsibilities

• Handle pre-tour communication with information on itineraries, destinations, and culture.
• Stay in touch with designated hotels/homestays and other partners prior to the visit, to ensure all arrangements are in order.
• Manage on-tour logistics including assisting tourists with check-in and settling them into their accommodation.
• Respond to questions, deal with emergencies, and offer help with any problems that arise, ranging from simple matters, such as directing a member of the group to the nearest chemist, to more severe issues, such as tracing lost baggage.
• Obtain feedback from travelers.

Preferred candidate profile

• You have 2+ years of experience as a Tour Manager or Tour Leader, you have been in the field, handled the chaos, and come out with stories.
• You are a people person, pleasant, outgoing, and genuinely curious about people from all walks of life.
• You can work independently and think on your feet when plans change (and they will).
• You know the essentials cold: travel documents, visa formalities, airline rules, etc.
• You are a walking encyclopedia on history, culture, food, and geography, but you share it like a friend, not a textbook.
• You speak the language of travelers, not tourists; you know the difference..
• If you are a foodie who can actually recommend what to eat (vegetarians, this role gets tricky; you cannot guide people through street food you have never tasted).
• If you speak or are genuinely interested in learning languages, it opens doors, literally.
• If You speak Marathi (not a dealbreaker, but helpful, most of our travelers do)
• Sunrises that stop you mid-sentence
• Strangers who become family by day three
• Moments where you watch someone fall in love with a place, and through their eyes, you fall all over again
• The quiet ride home when you realize: this is why you do it